Privacy Policy
This Privacy Policy explains what website information may be collected and why visitors should not send private health information.
Important Privacy Warning
mychart-health.org/ is not a patient portal and should not receive protected health information. Do not send us medical record numbers, insurance IDs, MyChart usernames, passwords, activation codes, verification codes, test results, prescription details, diagnosis details, appointment documents, bills, or screenshots that contain private health information.
Information You May Voluntarily Send
If you contact us, you may voluntarily provide your name, email address, page URL, public correction details, public official source link, and general feedback about website content. We use that information to respond to your message, review reported issues, and improve our content. We do not need private medical details to review website corrections.
Automatically Collected Technical Data
Like many websites, hosting systems, server logs, security tools, analytics tools, caching tools, and browser systems may process technical information such as IP address, device type, browser type, referring page, pages visited, approximate location based on IP, error logs, and time of visit. This helps us maintain security, understand performance, prevent spam, and improve content.
How We Use Information
- To reply to website-related messages and correction requests.
- To investigate broken links, outdated public information, and accessibility reports.
- To improve content quality, navigation, mobile usability, and user safety warnings.
- To protect the website from spam, malware, abuse, and unauthorized activity.
- To maintain records needed for website administration, legal compliance, and security.
Cookies, Analytics, Security, and Advertising
We may use cookies and similar technologies for website functionality, analytics, security, spam protection, performance, caching, and advertising if ads are enabled. Third-party tools may process technical information under their own policies. Visitors can manage cookies through browser settings, but disabling cookies may affect some website features.
External Healthcare Sites
Our pages may link to healthcare organizations, patient portals, billing portals, app stores, maps, and support pages. When you leave mychart-health.org/, the privacy policy and security practices of the external site apply. Official healthcare portals may process protected health information, payment details, identity verification information, and account credentials under their own privacy policies.
Children and Family Access
Some patient portals include proxy or caregiver access for minors, parents, guardians, or caregivers. We do not manage proxy access and we do not collect documents proving relationship or guardianship. Contact the official healthcare organization for rules that apply to minors and family access.
Your Choices
You may contact us about information you voluntarily sent to our website. You may also use browser privacy tools, cookie controls, tracker blockers, and email settings. If your request involves medical records, portal access, HIPAA rights, billing data, or healthcare privacy rights, contact the official healthcare organization because they control the official patient system.
Information-Only Reminder
mychart-health.org/ is an independent informational guide. We are not Epic, MyChart, a hospital, a clinic, a health insurance company, a billing office, an emergency service, or a healthcare provider. Always use your official healthcare organization's MyChart portal, official website, phone number, or patient support team for account-specific help, medical decisions, billing actions, appointments, refills, test results, and urgent care needs.