UC Davis MyChart: Login & Patient Portal Guide
UC Davis Health uses MyUCDavisHealth, its Epic MyChart-powered patient portal. Patients use it to communicate with care teams, review portions of the medical record, view results, manage appointments, request refills, use video visits and pay bills.
This guide gives the official login links, sign-up steps, app setup, support numbers, billing help, medical-record options, proxy access, video-visit instructions, map and safety checks without asking for private patient information.
Quick answer: to use UC Davis MyChart, go to the official MyUCDavisHealth login page. New UC Davis Health patients can create a MyUCDavisHealth account. Existing MyUCDavisHealth or MyChart users can sign in with their existing username and password. For access help, UC Davis Health lists 916-703-HELP (916-703-4357).
Privacy warning: this article is an independent guide. It does not collect usernames, passwords, activation codes, two-step codes, medical record numbers, insurance information, payment information or medical details. Complete all secure actions only on official UC Davis Health pages or official app stores.
Official UC Davis MyChart Login
The official UC Davis Health patient portal is called MyUCDavisHealth. The login page is hosted at mychart.ucdavis.edu and includes guest services such as Pay Bills, Get an Estimate and Express Guest.
Open the official portal
Use the official login for messages, results, prescriptions, appointments, video visits, billing and account management.
Check cookies and JavaScript
The MyChart login page can show errors when cookies or JavaScript are disabled. Use an updated browser and allow the official site to work.
Use support if blocked
For additional questions or access support, UC Davis Health lists 916-703-HELP / 916-703-4357.
UC Davis MyChart vs MyUCDavisHealth: Same Patient Intent
Many patients search “UC Davis MyChart,” but UC Davis Health uses the branded name MyUCDavisHealth. The official portal is powered by Epic/MyChart, but the patient-facing UC Davis name is MyUCDavisHealth.
Correct UC Davis portal
Use mychart.ucdavis.edu for UC Davis Health MyUCDavisHealth login, sign-up, recovery, guest pay and estimates.
Do not use fake portal copies
A guide page should not copy UC Davis login fields. It should explain the steps and send you to the official portal for secure actions.
Use your existing MyChart access
UC Davis Health says existing MyUCDavisHealth or MyChart users can sign in with the existing username and password.
Which Official UC Davis MyChart Link Should You Use?
Use the right official page for the job. This keeps users away from look-alike pages, generic MyChart confusion and unsafe credential collection.
| Need | Official route | Micro-step | Avoid |
|---|---|---|---|
| Log in | MyUCDavisHealth login | Open the official page and sign in there only. | Third-party login boxes, screenshots or popups. |
| Create account | Sign up | Use the form only for your own medical record, not family access. | Using your own sign-up form to request another person’s chart. |
| Forgot login information | Account recovery | Use official recovery or the “Forgot login information?” option on the login page. | Sharing recovery codes or reset links. |
| Pay a bill | Pay bills as guest | Use official guest pay or MyUCDavisHealth billing only. | Payment links from ads, comments, texts or popups. |
| Video visit | Video visit instructions | Use the app or web portal, test your device and sign in early. | Waiting until visit time to test camera, microphone or connection. |
| Family/proxy access | Family chart access | Log in to your own account and complete the online authorization form. | Password sharing between family members. |
UC Davis MyChart Support Numbers, Address and Local Tips
Use the right UC Davis Health contact for the issue. Portal access, billing, appointments, medical records, pharmacy, campus directions and financial assistance are different tasks.
| Need | Official public resource | Best use |
|---|---|---|
| MyUCDavisHealth access support | 916-703-HELP / 916-703-4357 | Login access, account help, video visit access and portal support. |
| Activation questions | myucdavishealthactivationteam@health.ucdavis.edu | Activation or access questions that are not solved by sign-up or recovery. |
| General information / new patients | 800-2-UCDAVIS / 800-282-3284 | General questions, choosing a doctor and appointment routing. |
| 24-hour Sacramento campus operator | 916-734-2011 | Medical center routing and hospital operator help. |
| TDD line | 916-451-1974 | Hearing or speech impaired access for the hospital operator line. |
| Billing customer service | 916-734-9200 / 800-551-9411 / TDD 916-734-9230 | Billing, insurance and payment questions. |
| Billing email | hs-patientbilling@ucdavis.edu | Billing email help after completing the required email consent step listed by UC Davis Health. |
| Medical records / ROI | roi@health.ucdavis.edu / Fax 916-734-2126 | Medical-record copy requests, urgent records and radiology image questions. |
| UC Davis Medical Center | 4301 X St., Sacramento, CA 95817 | Main campus orientation; use appointment details for exact building and entrance. |
| Health Information Management mail | 2315 Stockton Blvd, Sacramento, CA 95817 | Mailing medical-record authorizations and release-related documents. |
| Pavilion Pharmacy | 916-703-6100 | Hospital discharge pharmacy questions near the main hospital entrance. |
Local tip 1: X Street and Stockton Boulevard matter
UC Davis Health says main parking and entrances for the medical center are off X Street near Stockton Boulevard. Construction can change routes, so follow posted signs.
Local tip 2: use Find My Way on campus
The UC Davis Health Find My Way app gives indoor and outdoor directions for the Sacramento medical center campus.
Local tip 3: do not call billing for portal passwords
Use 916-703-HELP for MyUCDavisHealth access issues. Use Patient Billing Customer Service for bill, payment and insurance questions.
How to Sign Up for UC Davis MyChart / MyUCDavisHealth
New UC Davis Health patients can create a MyUCDavisHealth user account. The official sign-up page states that patients should enter contact information to receive access to their own medical record, and it specifically says not to use that form to request access to a family member’s chart.
Open official sign-up
Start from the official MyUCDavisHealth sign-up page. Do not enter identity details into guide-site forms or copied login boxes.
Use it only for your own record
The sign-up form is for your own medical record. For a child, parent or other family member, use UC Davis Health’s family chart access process instead.
Complete verification on the official page
Follow the official prompts exactly. If your information does not match, use official support rather than guessing or sending private details to third-party websites.
Use activation support if needed
For activation questions, UC Davis Health lists myucdavishealthactivationteam@health.ucdavis.edu and access support at 916-703-HELP.
Activation safety: activation links, verification prompts and account recovery belong only on the official UC Davis Health portal. Do not share screenshots, codes or reset links with unofficial websites.
MyUCDavisHealth App Setup
UC Davis Health has its own MyUCDavisHealth app. The app lets users manage health information and communicate with their doctor and care team from a mobile device.
Download official app
Install MyUCDavisHealth from Apple App Store or Google Play. Avoid APK files and unofficial portal apps.
Use existing MyChart access
The app listing says you can use your existing MyChart account to manage health information and communicate with your care team.
Manage common tasks
The app listing includes communication with your care team, test results, medications, immunization history, appointments and bill payment.
Mobile setup checklist
- Download only from Apple App Store or Google Play.
- Open the MyUCDavisHealth app.
- Accept the end-user license agreement.
- Create an account or sign in with your MyUCDavisHealth username and password.
- Use a personal device and keep your phone locked.
App safety checklist
- Do not install from unofficial app websites.
- Do not save credentials on someone else’s device.
- Use device passcode, Face ID, fingerprint or screen lock.
- Log out if you used a shared device.
- Call 916-703-HELP if app access fails.
UC Davis MyChart Problem Helper
This tool does not collect private information. Choose your issue and it points you to the safest official next step.
Forgot Username, Password or Login Information?
Use the official MyUCDavisHealth account recovery route. Do not search for reset forms on random websites and do not share recovery links or codes with anyone.
Use account recovery
Start from the official recovery workflow or the “Forgot login information?” option on the official login page.
Problems logging in
UC Davis Health’s medical records help page links users to login problems, forgot username and forgot password help.
Call access support
For additional questions or access support, call 916-703-HELP / 916-703-4357.
Recovery warning: no guide website needs your password, reset link, activation code or verification code. Use those details only inside the official MyUCDavisHealth workflow.
What You Can Do in MyUCDavisHealth
UC Davis Health describes MyUCDavisHealth as a free, secure and confidential app and web portal that gives patients personalized online access to portions of their medical records.
| Feature | Where it helps | Practical note | Official help |
|---|---|---|---|
| Test results | View available results and doctor comments. | Results can appear before every question is answered. Use your care team for interpretation. | MyUCDavisHealth FAQ |
| Appointments | View upcoming/past visits and request certain appointments. | Existing primary care patients can request appointments through MyUCDavisHealth. | Appointments and referrals |
| Messages | Send non-urgent questions to your doctor’s office. | Some medical advice messages may be billed depending on provider time and insurance. | Medical advice messages |
| Prescription refills | Request refills for refillable medications. | Contact the correct pharmacy or clinic if a medication is not refillable online. | Log in to request refills |
| Billing | View and pay bills, guest pay, estimates and paperless billing. | Billing questions should go to Patient Billing Customer Service. | Billing help |
| Family access | Parent, guardian, teen or caregiver access. | Use proxy access instead of sharing passwords. | Proxy instructions |
Appointments, Referrals and Current Patient Tasks
MyUCDavisHealth is useful for current patient appointment tasks, but the right path depends on whether you need primary care, specialty care, a referral, a video visit or urgent help.
Primary care appointments
If you are an existing UC Davis Health patient, UC Davis Health says you can request an appointment with your primary care physician using MyUCDavisHealth.
Specialty care referrals
Most UC Davis Health medical specialists require a referral from a primary care physician or another specialist.
Find a doctor or clinic
For help choosing a UC Davis doctor, call 800-2-UCDAVIS / 800-282-3284, Monday through Friday, 8 a.m. to 5 p.m.
MyUCDavisHealth Video Visits and Express Care
UC Davis Health says video visits bring the care team to you through the MyUCDavisHealth app and web portal. Video visits can support care such as pre- and post-procedure care, mental health follow-ups, diabetes management, pharmacy consultations and oncology follow-ups.
Before a scheduled video visit
- Confirm your UC Davis Health provider offers video visits.
- Request access to MyUCDavisHealth if you do not already have it.
- Use a smartphone, tablet or personal computer.
- Make sure the camera, microphone and internet connection work.
- Log in early and complete any required ePre Check-In.
Telehealth Express Care
- UC Davis Health lists Express Care for urgent needs and same-day or extended-hours video visits.
- It is available to anyone in California.
- You do not have to be a UC Davis Health patient to use the service.
- Guest proxy service can help parents, caregivers or babysitters get care for a child, elder or someone in their care.
- Use official Express Care pages for current hours and access steps.
Video visit tip: choose a private space, use a strong Wi-Fi or cellular connection, keep your device charged, and avoid starting setup at the appointment time.
Medical Advice Messages and Possible E-Visit Charges
MyUCDavisHealth messages are useful, but some message conversations can become billable medical advice messages when they require more provider time. UC Davis Health explains that medical advice message charges depend on provider time and insurance.
When a message is practical
- Non-urgent follow-up question.
- Clarification after a recent visit.
- Medication question that does not need immediate response.
- Question about instructions your care team already gave.
- Administrative health question that can wait.
When not to use a message
- New severe symptoms.
- Chest pain, trouble breathing or stroke symptoms.
- Serious injury or sudden worsening.
- Medication reaction requiring urgent attention.
- Anything that cannot wait for normal care-team workflow.
Cost awareness: UC Davis Health lists example online digital evaluation and management billed charges for medical advice messages. Insurance, copays and provider time can affect patient cost.
Medical Records, Test Results and Corrections
MyUCDavisHealth shows many health details, but medical records support may still be needed for complete copies, radiology images, psychotherapy notes, amendments or special restrictions.
Request records electronically
UC Davis Health says patients may electronically request copies of medical records via MyUCDavisHealth.
Contact Release of Information
For records and radiology image questions, UC Davis Health lists roi@health.ucdavis.edu and fax 916-734-2126. Business hours are Monday to Friday, 8 a.m. to 4 p.m., excluding weekends and holidays.
Correct record information
If something is incorrect, UC Davis Health says you can message your doctor’s office, ask your doctor at the next clinic visit, or submit a Request to Amend PHI to Health Information Management.
Records not always handled like ordinary results
- Complete medical record copies may require an authorization form.
- Psychotherapy notes are specific and must be requested separately.
- Radiology images may require medical-record or radiology release steps.
- External Epic providers may retrieve records electronically through Care Everywhere.
- Walk-in Release of Information service is not available.
Mailing address for records
UC Davis Health, Health Information Management, 2315 Stockton Blvd, Sacramento, CA 95817.
Use the official records page for the correct form, current instructions and any Spanish or special authorization forms.
Open Notes and Privacy in MyUCDavisHealth
UC Davis Health’s Open Notes page says only you, people to whom you have granted proxy access, and your care team can see or access your notes through the MyUCDavisHealth portal.
Who can see notes?
You, your care team and any proxy user you have allowed can access notes through MyUCDavisHealth.
Privacy rules still apply
UC Davis Health states Open Notes do not change privacy and confidentiality protocols.
Use proxy carefully
Grant proxy access only to someone who should be able to see health information and help with care tasks.
UC Davis MyChart Billing, Guest Pay and Financial Assistance
Billing tasks are sensitive. Use MyUCDavisHealth billing, official guest pay or UC Davis Health billing pages only. Do not pay from unknown links, text messages, ads, comments or popups.
Pay through MyUCDavisHealth
Use the official login page to view and pay bills through your account when available.
Pay as Guest
Use the official Pay Bills as Guest route if you need to pay without signing in.
Get an estimate
The official MyChart login page lists a Guest Services option for estimates. Use it from the official portal.
Billing questions
- Patient Billing Customer Service: 916-734-9200.
- Toll-free billing: 800-551-9411.
- TDD/hearing impaired billing line: 916-734-9230.
- Email: hs-patientbilling@ucdavis.edu after following the required email consent step.
- For hospital bill questions before discharge, use Financial Clearance Department resources.
Financial assistance and paperless billing
- Patient Billing Customer Service hours for financial assistance are listed as Monday–Friday, 8:30 a.m. to 4 p.m.
- Financial assistance documents may be mailed to UC Davis Health Patient Billing, Attn: FA Program, PO Box 168015, Sacramento, CA 95816-9979.
- Hand delivery is listed at 2315 Stockton Blvd, Suite 1P214, Sacramento, CA 95817.
- Paperless statement opt-out can be done through MyUCDavisHealth or by calling billing support.
Payment safety: only pay through official MyUCDavisHealth, Pay Bills as Guest or UC Davis Health billing resources. Guide pages should explain the process, not collect card or bank details.
Family, Teen, Parent and Guardian Access
Proxy access is the official way to view a family member’s chart. UC Davis Health says you should log in to your own MyUCDavisHealth account and complete the online record authorization form. The sign-up form is not for requesting access to another person’s chart.
Family member access
Log in to your own MyUCDavisHealth account and complete the online authorization form under the Access Settings submenu.
Teen access
UC Davis Health provides separate information for teens and parents/guardians. Teen proxy access is requested through the patient’s account and official authorization process.
Use forms only when needed
UC Davis Health also provides an Access to My Family’s Record Authorization Form for completed form submission.
Caregiver tip: set up proxy access before it becomes urgent. It is safer than password sharing and helps caregivers support visits, test-result questions, medication lists and billing tasks.
Prescriptions, Refills and UC Davis Health Pharmacy Tips
The MyUCDavisHealth login page lists prescription refill requests as a portal feature for refillable medications. Pharmacy pickup, discharge medications and medication questions may still require the correct pharmacy or care team.
Request refill in MyChart
Use MyUCDavisHealth for refill requests when the medication is refillable through the portal.
Pavilion Pharmacy
UC Davis Health lists Pavilion Pharmacy inside the Main Hospital near the Main Entrance, with phone 916-703-6100.
When refill is not available
The prescription may require provider review, updated labs, a clinic visit or a pharmacy-specific process.
Parking, Directions and Campus Navigation
Many portal users are preparing for a real appointment. UC Davis Medical Center’s main parking and entrances are off X Street near Stockton Boulevard, and ongoing construction can change routes.
Check directions before leaving
Use UC Davis Health’s official directions and parking page before driving to the medical center.
Use Find My Way
The Find My Way app helps with indoor and outdoor navigation at UC Davis Medical Center’s Sacramento campus.
Do not rely on one address
Your appointment may be at the medical center, cancer center, children’s hospital, rehab hospital or a neighborhood clinic. Always check your appointment details.
UC Davis MyChart Privacy, Scam and Safety Checklist
Patient portals are high-risk because they involve medical records, appointment details, billing, insurance and identity verification. Use this checklist before signing in, paying or sharing access.
Before you sign in
- Start from mychart.ucdavis.edu or health.ucdavis.edu/login.
- Confirm the page says MyUCDavisHealth or UC Davis Health.
- Do not use copied login forms on guide sites.
- Use a private device when possible.
- Log out fully on shared devices.
Before you pay
- Use official MyUCDavisHealth billing or Pay Bills as Guest.
- Call official billing numbers for bill questions.
- Do not pay from popups, ads, comments or unknown texts.
- Save receipts from official payment pages only.
- Check financial assistance if cost is a problem.
Before you message
- Use messages for non-urgent questions.
- Read UC Davis Health’s medical advice message cost information.
- Call for urgent clinical concerns.
- Use emergency services for emergencies.
- Do not post screenshots of results or notes online.
UC Davis Medical Center Map and Directions
This map is for broad orientation only. UC Davis Health has many buildings and clinics, so your appointment details are still the best source for the exact building, entrance, clinic, parking area and arrival instructions.
UC Davis MyChart Video Note
I did not add VideoObject schema because I did not verify a public, current, official UC Davis MyChart-specific YouTube video with a safe upload date. The better patient path is UC Davis Health’s official video visit and Express Care instructions.
For scheduled video visits
Use UC Davis Health’s official video visit page for MyUCDavisHealth app and web portal instructions.
For same-day video care
Use the official Express Care page for current same-day and extended-hours video visit information.
UC Davis MyChart FAQ
Is UC Davis MyChart the same as MyUCDavisHealth?
Yes. Patients often search “UC Davis MyChart,” but UC Davis Health uses the branded name MyUCDavisHealth for its Epic MyChart-powered patient portal.
Where do I log in to UC Davis MyChart?
Use the official MyUCDavisHealth login page at mychart.ucdavis.edu. Do not enter login details into this guide or any third-party form.
How do I sign up for MyUCDavisHealth?
Use the official sign-up page. The form is for your own medical record; do not use it to request access to a family member’s chart.
What is the MyUCDavisHealth support phone number?
UC Davis Health lists access support at 916-703-HELP / 916-703-4357.
What email is listed for activation questions?
UC Davis Health lists myucdavishealthactivationteam@health.ucdavis.edu for MyUCDavisHealth activation-related questions.
Can I use my existing MyChart username and password?
UC Davis Health says existing MyUCDavisHealth or MyChart users can sign in with their existing username and password.
Can I pay a UC Davis Health bill without logging in?
Yes. Use the official Pay Bills as Guest option from the MyUCDavisHealth portal.
What is the UC Davis Health billing phone number?
For billing questions, UC Davis Health lists 916-734-9200 and toll-free 800-551-9411. TDD/hearing impaired line is 916-734-9230.
Can I request medical records through MyUCDavisHealth?
Yes. UC Davis Health says patients may electronically request copies of medical records through MyUCDavisHealth.
What is the UC Davis Health medical records email?
UC Davis Health lists roi@health.ucdavis.edu for Release of Information / medical-record request questions.
Does MyUCDavisHealth show all medical records?
MyUCDavisHealth shows many records, but complete record copies, radiology images, psychotherapy notes or amendments may require Health Information Management support.
How do I access a family member’s chart?
Log in to your own MyUCDavisHealth account and complete the online record authorization form. Use UC Davis Health’s proxy instructions instead of password sharing.
What is the teen MyUCDavisHealth access page?
UC Davis Health provides a separate page for teens and parents or guardians. Use the official teen and proxy access information for age-related access rules.
Does UC Davis Health offer video visits?
Yes. UC Davis Health says video visits are available through the MyUCDavisHealth app and web portal using a smartphone, tablet or personal computer.
What is Telehealth Express Care?
UC Davis Health lists Express Care as a way for anyone in California to connect with UC Davis Health doctors by video for urgent needs and same-day or extended-hours visits.
Can medical advice messages cost money?
Yes. UC Davis Health explains that some medical advice messages may result in billed E-Visit charges depending on provider time, insurance and the nature of the question.
Who can see my Open Notes?
UC Davis Health says only you, people you have granted proxy access to, and your care team can see or access notes through MyUCDavisHealth.
Where is UC Davis Medical Center?
UC Davis Medical Center is listed at 4301 X St., Sacramento, CA 95817. Use appointment details for the exact building, entrance and parking area.
Final Safe Path for UC Davis MyChart
Use mychart.ucdavis.edu for MyUCDavisHealth login, sign-up, account recovery, guest pay and estimates. Call 916-703-HELP for access support, use official billing contacts for bill questions, and use Release of Information for complete medical records.
This guide includes the practical details inside the article so visitors only need to go to the official UC Davis Health portal to complete secure actions like signing in, paying bills, sending messages, requesting records, scheduling care, joining video visits or granting proxy access.