The official health-system name is Corewell Health. If you searched for “Corwell Health MyChart,” you are most likely looking for Corewell Health MyChart, the current patient portal used across Corewell Health in Michigan.
This guide is especially useful for former Beaumont, Spectrum Health and Lakeland patients, because old portal names, migrated usernames and view-only legacy accounts can make a simple login problem look much more complicated than it is.
Quick answer: use mychart.corewellhealth.org for current Corewell Health MyChart access. Corewell Health lists MyChart Customer Support at 877-308-5083 and appsupport@corewellhealth.org. New self-signup is available for patients over age 18, activation codes expire after 30 days, and former Beaumont/Lakeland users should use Corewell Health MyChart rather than the old view-only portal for current scheduling, messages, refills and results.
Privacy boundary: MyChart-Health.org is an independent information website. It is not Corewell Health, Beaumont Health, Spectrum Health, Lakeland, Epic or the official MyChart portal. Never enter a username, password, activation code, two-step code, medical information, insurance data or payment information into this article.
Former Beaumont, Lakeland and Spectrum Patients: Start Here
Corewell Health combined former Beaumont Health, Spectrum Health and Spectrum Health Lakeland into a more unified record and portal environment. The result is useful once set up, but old usernames and old portal bookmarks can still create confusion.
| Region / former system | Old portal status | What to use now | Login detail worth knowing |
|---|---|---|---|
| Southeast Michigan / Beaumont | myBeaumontChart is now limited/view-only for older information. | Corewell Health MyChart for current results, visits, messages, refills and billing. | Corewell says migrated patients normally use the same credentials. If the username conflicted or used unsupported symbols, a CHE. prefix may have been added while the password stayed the same. |
| Southwest Michigan / Lakeland | Lakeland MyChart is now view-only for historical information. | Corewell Health MyChart for current care management. | Corewell says migrated patients normally keep the same credentials. Some conflicting/unsupported usernames were given a CHS. prefix while the password remained the same. |
| West Michigan / Spectrum Health | The Spectrum Health MyChart environment now routes into Corewell Health branding. | Corewell Health MyChart and the Corewell Health app. | Use the Corewell Health-branded portal rather than treating the Spectrum name as a separate current system. |
Do not create a duplicate account just because an old bookmark looks different. Former Beaumont and Lakeland patients were migrated into Corewell Health MyChart. Try the current portal and official recovery route first.
Use the Right Corewell Health MyChart Route
| Task | Official route | What to have ready | What happens next |
|---|---|---|---|
| Sign in | Corewell Health MyChart login | Current username/Epic ID and password, or a configured passkey. | Complete two-step verification if your account requires it. |
| New account | Corewell Health signup | Personal and contact details that match your Corewell record. | Complete third-party identity verification or wait for manual processing if automatic matching fails. |
| Forgot login | Forgot login information | Access to the email/contact information on your account. | Recover online or call 877-308-5083 if the account cannot be matched. |
| Pay without login | Guest Pay | Guarantor name and guarantor account number from the statement. | Pay without creating or recovering a MyChart account. |
| Medical records | Corewell Medical Records | Correct patient, date range and destination information. | Use MyChart, the online request process or a signed authorization. |
Corewell Health MyChart Signup and Activation
Corewell Health allows signup at a provider office and online self-signup for adults. Its official signup workflow also explains what happens when automated identity matching fails.
Use self-signup only if you are over 18
Corewell’s current signup page says online self-signup is available only to patients over age 18. Minor accounts and family access use separate proxy rules.
Enter the patient’s own information
The signup form asks for identifying and contact information so Corewell can match the request with the electronic health record.
Complete third-party identity verification
Corewell Health says questions are generated by a third-party verification system. The clinic does not store the verification information supplied by that third party.
Create the username and password after verification
Successful verification moves the user to credential creation. If Corewell detects an existing account, the signup page sends the patient back to login recovery.
Allow time for manual verification when needed
Corewell’s current signup page says a submitted request may take up to one week for processing and verification. Once approved, Corewell sends an activation code and instructions by email or letter.
Activation code expires after 30 days. Corewell Health’s current MyChart FAQ says the code also becomes invalid after its first use. Request a new code through signup or contact MyChart Customer Support if an old code no longer works.
Two-Step Verification, Secure Links and Passkey Login
Corewell Health supports several security tools. The most important point is that every person should use their own account rather than sharing one login.
Two-step verification
When enabled, Corewell sends a login code by email or text in addition to requiring the username and password.
Passkey login
The current Corewell login page includes a passkey option for accounts that have already configured passkey authentication.
Secure notification links
Corewell says some email or text notifications can contain a secure MyChart login link that expires after a short period.
If you think your phone number or email account is compromised, Corewell Health advises changing the contact information on the Personal Information page in MyChart.
Test Results, Provider Messages and Linked MyChart Accounts
Most results release when finalized
Corewell Health says most test results are released to MyChart immediately after finalization. Some tests take longer to complete or interpret.
Messaging window
Corewell allows messages to offices of providers you have seen in the past three years. A message thread can be replied to for 30 days.
Link other organizations
In MyChart, open Menu → Link My Accounts to connect participating organizations and view selected allergies, medications, messages, results, appointments and visits.
Provider missing from “New Medical Question”? Corewell says to contact that provider’s office and ask to have them added to your Care Team as a Primary Care provider, or schedule an upcoming appointment/visit when appropriate.
MyChart Central and “Emmie”
Corewell’s current FAQ says MyChart Central can connect accounts from different participating organizations under a single access point. It also says some MyChart features may use AI assistance called Emmie. Corewell describes these AI features as assistance—not a replacement for information from your care team.
Appointments and Pre-Visit Check-In
Corewell Health lets patients schedule eligible primary-care, specialty-care and lab appointments online and reschedule or cancel supported visits.
Before an in-person visit
Corewell says the Get ready workflow on the Visits page becomes available up to 48 hours before the appointment.
- Confirm or update personal information.
- Review medical history.
- Update insurance plan and policy information.
- Complete required consent steps.
Communication preferences
MyChart lets patients choose how Corewell communicates about appointments, care-team messages, billing and other updates. Corewell lists email, text, phone and regular mail among available methods.
Virtual Care: Michigan Rules, 24/7 Urgent Care and “Get Ready”
Corewell Health MyChart is also the entry point for scheduled video visits and Virtual Urgent Care. Location matters because telehealth rules differ when the patient is inside versus outside Michigan.
Scheduled video visit
- Use the Corewell Health app or MyChart website.
- Open the Visits page up to 48 hours early.
- Select Get ready and complete the required preparation.
- Test the camera, microphone and speaker.
- At appointment time, select Begin Video Visit.
What Corewell says to have ready
- A camera/microphone-equipped phone, tablet or computer.
- Strong Wi-Fi or cellular connection.
- Insurance card and personal ID.
- Medication list and questions for the provider.
- Corewell Health app when using a smartphone or tablet.
Current Virtual Urgent Care: Corewell Health says Michigan patients can use Virtual Urgent Care 24/7/365, with service available for ages 2+ and a patient cost of $45 or less depending on insurance. Verify the current amount before booking because coverage and pricing can change.
If you are outside Michigan but still in the U.S., Corewell’s current virtual-care page routes eligible adult urgent-care users through the KeyCare platform. Corewell notes that fees and insurance rules differ, and Medicare patients have additional restrictions.
Medical Records: MyChart, Online Request or Signed Form
Corewell Health’s records department is organized by region and hospital, so one generic fax number should not be used for every Michigan location.
Request from MyChart
Log in, open Menu, then select Request Medical Records. MyChart also displays recent health summaries, provider notes, results and medication information.
Use the online records request
Corewell’s medical-record page provides separate online request routes for Southeast Michigan, Southwest Michigan and West Michigan.
Paper authorization
Download the appropriate authorization, print it, complete every required section, hand-sign it and send it to the site listed for the relevant hospital/region.
Need a correction? For a doctor’s-office record, Corewell says contact the provider’s office. For a hospital record, use Corewell’s Request to Amend Health Information process.
Corewell Health also offers temporary bereavement proxy access in certain cases. Family members, representatives or previous legal guardians may request access to a deceased patient’s MyChart information for up to six months, subject to documentation and review.
Proxy Access Changes When a Corewell Patient Turns 12
Corewell Health’s proxy rules are tied to Michigan privacy law. Full access to a young child’s chart becomes more limited during adolescence.
| Situation | Access | What matters |
|---|---|---|
| Child age 0–11 | Parent/legal guardian can receive full minor proxy access. | Request through MyChart → Menu → Sharing → Request Minor Proxy Access. |
| Adolescent age 12–17 | Parent/guardian receives Standard Adolescent Access. | Upcoming appointments, scheduling, provider messages, allergies and immunizations remain available, but protected adolescent information is limited under Michigan law. |
| Adolescent’s own account | Corewell patients age 12–17 may have their own username and password. | Set it up through MyChart Customer Support or with a Corewell provider; the adolescent must participate. |
| Adult family member/friend | Use Friends and Family Access / Sharing Hub. | The proxy must be at least 18 and uses their own account—never the patient’s password. |
How an adult sends a proxy invitation
- Log in to MyChart.
- Open Menu.
- Under Sharing, choose Sharing Hub.
- Select family member, close friend or caretaker.
- Choose Invite friends or family.
- Enter the requested information and submit.
- The invited person logs into their own MyChart account and accepts access.
Corewell MyChart Billing, Guest Pay, Text Pay and Paperless Billing
Pay inside MyChart
Use signed-in billing when you want statements, saved payment methods, payment history or an eligible payment plan.
Use Guest Pay
Guest Pay uses the guarantor name and guarantor account number found on the billing statement.
Open Corewell Guest PayPay by phone
833-261-4563
Automated payment: 24/7
Representatives: Mon–Fri 8 a.m.–8 p.m.; Sat 9 a.m.–2 p.m.
Mail a payment
Corewell HealthPO Box 88016
Chicago, IL 60680-1016
Pay by text
Corewell Health now supports bill payment from an eligible SMS billing message when a payment method is already stored in MyChart and the patient has opted into text messaging.
Paperless billing: in MyChart, open the Billing Summary page and choose Sign up for paperless billing, enter the email address, acknowledge that mailed billing communications will stop and select Go Paperless.
Using your bank’s bill-pay service? Corewell warns that each patient’s payment needs the correct account number. It also says a mailed bill-pay check can take up to three weeks from issue date to receipt and posting.
Payment Plans, Financial Assistance and Price Estimates
If the real problem is cost—not portal access—Corewell has several separate options.
MyChart payment plan
Corewell says MyChart plans are interest-free, require no credit check and can run up to 12 months depending on the balance.
Longer financing option
Corewell’s Health Services Financing through Commerce Bank can cover qualifying balances up to $50,000, with no credit check, zero interest and terms up to 60 months depending on the balance.
Financial assistance
Corewell financial counselors can discuss charity-care eligibility, Medicaid, insurance options and other assistance.
Financial counseling: 844-838-3115
Get a price estimate before care
Corewell’s estimator can be used after MyChart login or as a guest. Guest users should have insurance information ready. Corewell says most estimates include facility and professional charges based on the planned service and insurance information, but actual charges can change if care changes.
Price estimate help:
866-542-7909
Email: priceestimate@corewellhealth.org
Use the Corewell Health App, Not Just the Generic MyChart App
Corewell Health offers its own free app for smartphone and tablet access. The app connects patients to MyChart, doctor/location search, billing and other Corewell services.
Former portal credentials still matter
Corewell’s app page says users with Corewell Health MyChart, Lakeland MyChart or myBeaumontChart credentials can use those credentials during the transition into Corewell’s unified system.
App support
Email: appsupport@corewellhealth.org
Phone:
877-308-5083
Hospitalized? MyChart Bedside Can Show More Than the Regular Portal
Corewell Health says MyChart Bedside can be used during an inpatient stay from a room device or the patient’s personal phone.
Today’s schedule
See selected tests, activities and events planned during the hospital stay.
Care-team communication
Use supported Bedside messaging and information tools while admitted.
Hospital information
Review selected inpatient information without waiting until discharge to open MyChart at home.
Official Corewell-Linked MyChart Two-Step Verification Video
Corewell Health’s own MyChart FAQ links patients to this professional Epic patient-education video for two-step verification. It is included because it directly supports Corewell’s official security instructions—not because it is a random third-party tutorial.
Corewell Health links this Epic-hosted tutorial from its official MyChart FAQ. VideoObject schema is intentionally not added because the exact public upload date and complete video metadata are not reliably published on the Corewell page.
Corewell MyChart Problem Helper
Choose the issue. This helper does not ask for or store private patient information.
Corewell Health MyChart and Patient Support Numbers
| Need | Contact | Use it for |
|---|---|---|
| MyChart technical support |
877-308-5083 appsupport@corewellhealth.org |
Login, signup, activation, lockout, proxy and virtual-care technical questions. Current FAQ hours: Mon–Thu 8 a.m.–5 p.m.; Fri 9 a.m.–5 p.m. |
| Patient billing | 833-261-4563 | Bills, Guest Pay, payment posting, insurance updates and itemized statements. Representatives: Mon–Fri 8 a.m.–8 p.m.; Sat 9 a.m.–2 p.m. |
| Financial counseling | 844-838-3115 | Charity care, Medicaid options, insurance help and affordability questions. |
| Price estimate | 866-542-7909 | Cost estimates before care; have the procedure/CPT information when available. |
| Southwest Michigan records | 269-983-8625 | Former Lakeland records not visible in the migrated Corewell account. |
| General regional help |
Southeast: 248-898-5000 Southwest: 800-968-0115 West: 866-989-7999 |
Regional Corewell Health routing when the issue is not specifically MyChart or billing. |
Billing Scam and MyChart Privacy Checklist
Corewell’s billing warning
Corewell Health’s billing page says staff do not call patients asking for financial or personal information for any reason. If a payment call feels suspicious, stop and use the published billing number instead.
Keep contact accounts secure too
Corewell’s MyChart privacy materials note that email and text contact information can be used for account notifications and authentication. Protect the email inbox and mobile number attached to MyChart.
Emergency reminder: MyChart messaging and technical support are not emergency medical services. Call 911 or use appropriate emergency care for a medical emergency.
Corewell Health MyChart Frequently Asked Questions
1. Is “Corwell Health MyChart” the same as Corewell Health MyChart?
The official organization name is Corewell Health. “Corwell Health MyChart” is a common misspelling. The current official patient portal is mychart.corewellhealth.org.
2. Can former myBeaumontChart patients still use their old login?
Corewell Health says former Beaumont patients were migrated into Corewell Health MyChart and normally use the same username and password. myBeaumontChart is now view-only. In some username-conflict cases, Corewell added a “CHE.” prefix while the password stayed the same.
3. What happened to Lakeland MyChart?
Lakeland MyChart is now view-only for historical information. Former Lakeland patients should use Corewell Health MyChart for current care. Corewell says some migrated usernames received a “CHS.” prefix when the prior username conflicted or contained unsupported characters.
4. How long does a Corewell Health MyChart activation code last?
Corewell Health’s current MyChart FAQ says activation codes expire after 30 days and stop working after their first use. A new code can be requested through signup or MyChart Customer Support.
5. Can a Corewell Health patient age 12–17 have their own MyChart account?
Yes. Corewell says patients age 12–17 can have their own username and password through MyChart Customer Support or a provider. Parent/guardian proxy access becomes more limited at age 12 because certain adolescent medical information is protected under Michigan law.
6. When do Corewell Health test results appear in MyChart?
Corewell says most results are released to MyChart immediately after they are finalized. Some tests take longer to result or interpret. Contact the ordering provider’s office if you need help understanding a result.
7. Can I pay a Corewell bill without logging into MyChart?
Yes. Corewell provides Guest Pay. You need the guarantor name and guarantor account number from the billing statement. Patient billing support is 833-261-4563.
8. How do I request Corewell Health medical records?
In MyChart, open Menu and select Request Medical Records. Corewell also offers regional online request processes and paper authorization forms. The correct medical-record contact depends on the Michigan region and hospital.
9. What do I need before a Corewell virtual visit?
Corewell recommends a charged camera/microphone-equipped device, strong internet connection, insurance card, ID, medication information and the Corewell Health app when using a phone or tablet. Complete the required “Get ready” steps from the Visits page up to 48 hours before the appointment.
10. Does Corewell Health offer payment plans if I cannot pay in full?
Yes. Corewell offers interest-free MyChart payment plans for qualifying balances, generally up to 12 months depending on the balance, and a separate Commerce Bank Health Services Financing option that can extend longer for eligible balances. Financial counseling is available at 844-838-3115.
Shortest Safe Route
Former Beaumont/Lakeland user
Use Corewell MyChart before creating a new account.
Check migration rulesBill problem
Use Guest Pay, a payment plan or financial-assistance resources.
Review billing optionsIndependent publication: MyChart-Health.org cannot access Corewell Health accounts, records, bills, appointments, messages, proxy relationships or verification codes. Corewell Health can change portal features, billing rules, support hours and migration details; complete private actions only through the official Corewell resources linked above.