MyChart Penn Medicine: Login & Patient Portal Guide
MyChart by myPennMedicine is Penn Medicine’s secure patient portal for appointments, lab tests, test results, notes, care-team messages, prescription renewals, billing, proxy access, telehealth and health-record sharing.
This guide gives you official login links, sign-up help, wrong-portal warnings, app setup, billing support, Pay as Guest, records access, telehealth steps, proxy rules and Philadelphia-area location details without asking for private patient information.
Quick answer: Penn Medicine, Chester County Hospital, Princeton Medical Center and Doylestown Health patients should use MyChart by myPennMedicine. Lancaster General Health patients should use MyLGHealth. For MyChart by myPennMedicine sign-up questions, the official sign-up page lists 866-614-7606. For appointments and general Penn Medicine scheduling, Penn lists 800-789-7366.
Important privacy warning: This is an independent guide. Use only the official provider MyChart page or the official MyChart app to sign in. Do not enter passwords, activation codes, or personal medical details on third-party websites.
Official MyChart by myPennMedicine Login and Safe Path
MyChart by myPennMedicine is the official Penn Medicine portal for secure access to parts of your electronic medical record, appointments, non-urgent care-team messages, shared health information, billing statements and copay payment tools.
Open the official portal
Use the official login page for Penn Medicine, Chester County Hospital, Princeton Medical Center and Doylestown Health MyChart access.
Check portal requirements
The official site may require cookies, JavaScript and an up-to-date browser. If the page looks broken, fix browser settings before resetting your account.
Use official support if blocked
For sign-up questions, the official sign-up page lists 866-614-7606. Use account recovery links first if you already have an account.
Wrong Penn Medicine Portal Warning
Penn Medicine has more than one patient portal path. This section prevents the most common wrong-login problem: using MyChart by myPennMedicine when you really need MyLGHealth, or using an old Doylestown portal for records now moving into MyChart by myPennMedicine.
| If you are this patient | Correct portal path | Practical note |
|---|---|---|
| Penn Medicine, Chester County Hospital, Princeton Medical Center | MyChart by myPennMedicine | Use secure.mypennmedicine.org for login, sign-up, recovery and billing. |
| Lancaster General Health | MyLGHealth | The official sign-up page repeatedly says Lancaster General Health patients should use MyLGHealth. |
| Doylestown Health after July 1, 2026 | MyChart by myPennMedicine | Penn says medical records after July 1, 2026 can be accessed in MyChart by myPennMedicine. |
| Doylestown records before July 1, 2026 | Legacy/read-only support routes | Penn lists separate read-only Doylestown portal help for older hospital/emergency records. |
| Other Philadelphia-area systems | Their own portal | Do not use Penn Medicine MyChart for Temple, Jefferson, Main Line, CHOP, Cooper, Inspira or other health systems. |
Safe rule: if your After Visit Summary, appointment reminder, bill or provider page says Penn Medicine, Chester County Hospital, Princeton Medical Center or Doylestown Health, start with MyChart by myPennMedicine. If it says Lancaster General Health, use MyLGHealth.
Which Official Penn Medicine MyChart Link Should You Use?
Use the exact route below so you do not waste time on copied login pages, old bookmarks or the wrong payment portal.
| What you need | Official route | Micro-step | Do not do this |
|---|---|---|---|
| Sign in | MyChart login | Open the official Penn Medicine MyChart page and sign in only there. | Do not type credentials into third-party articles. |
| Create account | Sign up | Use an activation code, or use online sign-up if you are an existing/prospective patient or need to accept proxy access. | Do not share activation codes publicly. |
| Recover username | Recover username | Use official account recovery if you already have an account. | Do not ask strangers to recover your account. |
| Reset password | Reset password | Use the official reset page and two-step verification when prompted. | Do not reuse a weak password. |
| Pay as guest | Pay as Guest | Use the guarantor name and account number from your official statement if requested. | Do not pay from unknown text links. |
| Telehealth visit | Telehealth instructions | Use the link sent by text/email, complete Pre Check-in, then join from MyChart. | Do not wait until the appointment time to test camera and microphone. |
| Medical records | Health information access | Use the portal for many records or submit the authorization form for records sent to others. | Do not upload IDs or records to unofficial sites. |
Official Numbers, Addresses and Philadelphia-Area Tips
Penn Medicine has hospitals and outpatient locations across Philadelphia, Pennsylvania counties, New Jersey, Lancaster and Bucks County. Use the correct contact path because portal support, billing, medical records and scheduling are different tasks.
| Need | Official public detail | Best use |
|---|---|---|
| General scheduling / find care | 800-789-7366 | Use for Penn Medicine appointment help and doctor search routing. |
| MyChart sign-up questions | 866-614-7606 | Listed on the official MyChart sign-up page for sign-up questions. |
| Billing: Philadelphia + Chester County | 800-406-1177 | Use for Penn Medicine Philadelphia-area and Chester County Hospital billing questions. |
| Billing: Lancaster General Health | 717-544-4953 or 800-647-4419 | Use for LGH/MyLGHealth billing situations. |
| Billing: Princeton Medical Center | 609-620-8300 | Use for Princeton billing questions. |
| COVID-19 result questions | 833-983-1350 | Penn’s MyChart FAQ lists this for COVID-19 test result questions. |
| Disability technical support | disabilitytechsupport@pennmedicine.upenn.edu | For people with a disability who cannot communicate by phone and need MyChart technical support. |
| Hospital of the University of Pennsylvania | 3400 Spruce Street, Philadelphia, PA 19104; 215-662-4000 | Main Philadelphia hospital and map reference. |
| Penn Presbyterian Medical Center | 51 N. 39th Street, Philadelphia, PA 19104; 215-662-8000 | Hospital, emergency care and Level 1 Trauma Center reference. |
| Pennsylvania Hospital | 800 Spruce Street, Philadelphia, PA 19107; 215-829-3000 | Center City hospital reference. |
Local tip: HUP parking can affect arrival time
Penn’s HUP page points visitors to check parking spaces, garage rates and directions before visiting. Use MyChart appointment details plus the official location page.
Local tip: Penn Presbyterian traffic advisory
Penn Presbyterian’s official page notes construction affecting traffic near the hospital and says Medical Drive is closed until further notice, with Filbert Street used for main entrance and parking access.
Local tip: billing depends on region
Penn Medicine, Lancaster General Health and Princeton Medical Center have different billing support numbers. Use the number for the location on your statement.
How to Sign Up for MyChart by myPennMedicine
The official sign-up page gives three main routes: existing account recovery, activation code signup, or new/prospective patient signup. Lancaster General Health patients should use MyLGHealth instead.
Open the official sign-up page
Use only the official Penn Medicine MyChart sign-up page. This page may ask for sensitive identity information, so do not copy that information into third-party websites.
Check whether you already have an account
If you already have an account and forgot the username or password, use recovery tools instead of creating a duplicate account.
Use an activation code if you have one
Activation codes may appear at the bottom of a billing statement, an After Visit Summary, or a recent email or text invitation.
Use online signup when you do not have a code
The official page says existing Penn Medicine patients without an activation code, prospective patients, and people accepting a proxy invitation can use the sign-up form.
Call if the activation code does not arrive
The sign-up page says users may receive an activation code by mail or email within a week and should call customer service if they have questions or do not receive it.
Sign-up privacy note: the official sign-up page may request identity fields such as name, date of birth, legal sex, Social Security number, email and phone. Enter those only on the official secure.mypennmedicine.org page, never here.
MyChart by myPennMedicine App Setup
You can use MyChart by myPennMedicine from a computer, mobile browser or the official Epic MyChart app. The safest route is to download the app from official stores and then select Penn Medicine as your organization.
Download from official stores
Use the official Epic MyChart app from Apple App Store or Google Play. Avoid APK files, copied apps or lookalike patient portal apps.
Select Penn Medicine
After installing, search for Penn Medicine or MyChart by myPennMedicine. Do not choose another Philadelphia-area organization unless it matches your provider.
Use mobile login carefully
Penn’s FAQ says mobile access may use face ID or fingerprint. Use quick login only on a private device you control.
Penn Medicine MyChart Problem Helper
This safe helper does not collect private information. Pick the issue and it points you to the right official route.
Two-Step Verification, Contact Verification and Secure Login
Penn’s MyChart FAQ says MyChart by myPennMedicine uses personal ID, password and two-step verification. Patients may be prompted to verify contact information from the home page, Pre Check-in or two-step verification.
Two-step verification
- Set up two-step verification when MyChart prompts you.
- Expect a verification prompt when signing in from a new or unsaved device.
- Enter one-time codes only on the official MyChart page or app.
- Do not share codes with anyone claiming to be support.
Contact verification
- Keep email and phone number updated.
- MyChart may send a one-time code to verify contact methods.
- Contact verification can appear during Pre Check-in.
- Outdated phone/email can block account recovery.
Shared-device safety
- Do not save passwords on public computers.
- Do not trust or remember shared devices.
- Log out when finished.
- Close the browser after using MyChart on a shared device.
Username and Password Help
Use official recovery if you already have a MyChart by myPennMedicine account. The sign-up page says existing users do not need to sign up again.
Use account recovery first
If you forgot your login details, use the official account recovery tools instead of creating another account.
Recover your username
Use the official username recovery page. If the email or personal details on file are outdated, you may need official support.
Reset your password
Use the official password reset page and complete any verification steps on secure.mypennmedicine.org only.
Call if official recovery fails
For sign-up-related MyChart questions, the official sign-up page lists 866-614-7606. Use only official support routes for private account help.
What You Can Do in MyChart by myPennMedicine
Penn’s “What You Can Do” page confirms that MyChart by myPennMedicine supports non-urgent messages, referrals, after-visit notes, prescription renewals, visit scheduling, online check-in, waitlist notifications, record sharing, test results, notes and bill payment.
| Portal area | What it helps with | Practical tip | Official help |
|---|---|---|---|
| Messages | Send non-urgent care-team messages and get a response within two business days. | Do not use messages for emergencies. | Feature page |
| Appointments and labs | Schedule, reschedule or cancel visits and lab tests when available. | Use eCheck-in before visits to verify information and reduce arrival friction. | Visit tools |
| Waitlist | Get notified if an earlier appointment becomes available. | Act quickly if MyChart offers an earlier time. | Waitlist info |
| Test results | View results when they become available and graph past results. | Some results may appear before your provider reviews them. | Results FAQ |
| After-visit notes | Read notes written and shared by your care team during outpatient visits. | Notes may include instructions about medication or condition management. | Notes info |
| Prescription renewals | Request prescription renewals when you are out of pharmacy refills. | Not every medication can be renewed through MyChart. | Login |
| Share records | Download visit records, share information with providers and link other health care organizations. | Share Everywhere can provide one-time limited access to portal information. | Health information access |
| Billing | Pay bills, review payment history and statements, and send secure billing messages. | Use the correct regional billing number if the bill is unclear. | Billing page |
Test Results, Notes, Health Records and Share Everywhere
MyChart by myPennMedicine lets patients access results when they become available. Penn’s FAQ warns that some results may be difficult to understand or may appear before your provider has reviewed and discussed them.
Test results
Use MyChart to see test results online, view past results individually and graph progress when the feature is available.
After-visit notes
Read outpatient visit notes and instructions shared by your care team. Notes may help you follow medication or condition-management instructions.
Share Everywhere
Penn’s health-information page says Share Everywhere lets you give providers one-time, limited access to portal information such as medications, allergies, immunizations and other health issues.
Result-reading tip: do not make major care decisions from one result or screenshot. If a result is confusing or missing, use your provider’s official contact route. Penn’s FAQ says patients with COVID-19 result questions can call 833-983-1350.
Appointments, Lab Scheduling, eCheck-In and Waitlist
Penn’s MyChart feature page says users can schedule visits or lab appointments, complete some check-in steps online, verify address, allergies and current medications, and join an electronic waitlist for earlier appointment notifications.
Schedule a visit or lab test
Log in to MyChart for scheduling options that are available for your care situation, provider relationship or lab order.
Complete check-in steps
Use online check-in when offered to verify address, allergies and medications before the visit.
Join the waitlist when available
If MyChart offers a waitlist, you can be notified when an earlier appointment becomes available.
Messages: What to Send and What Not to Send
Penn’s feature page says patients can send non-urgent messages to the care team and get a response within two business days. MyChart messages are not for urgent or emergency symptoms.
Good uses for MyChart messages
- Ask a non-urgent question about recent care.
- Clarify routine follow-up instructions.
- Request referrals when the portal route is available.
- Ask about prescription renewals when out of pharmacy refills.
- Send secure billing questions from the billing area.
Do not use messages for
- Chest pain or trouble breathing.
- Stroke symptoms or sudden weakness.
- Severe allergic reaction.
- Serious injury or heavy bleeding.
- Any condition needing 911 or emergency care.
Penn Medicine Billing, Pay as Guest and Financial Help
Penn’s patient billing page says registered portal users can log in to MyChart by myPennMedicine or MyLGHealth to pay, and patients can also pay as a guest without a portal account. Billing phone numbers vary by region.
Pay through MyChart
Use MyChart by myPennMedicine if you want to pay from your account, review payment history, see statements and send secure customer-service billing messages.
Pay as Guest
The official guest-pay page explains that the guarantor is the person responsible for the bill, and the guarantor name and account number are on your statement.
Call the correct billing line
Use 800-406-1177 for Penn Medicine Philadelphia locations and Chester County Hospital, 609-620-8300 for Princeton, and LGH numbers for Lancaster General Health.
| Billing task | Official detail | Practical advice |
|---|---|---|
| Co-pay at office visit | Penn says clinical offices accept credit/debit card and do not accept cash or personal checks. | Bring a card or expect to receive a bill if you cannot pay at registration. |
| Mailing a check | Penn says include the account number; otherwise payment may be posted to the oldest account balance. | Always include the statement stub or correct account number. |
| AblePay | Penn lists AblePay information and questions at 484-292-4000 or Support@AblePayHealth.com. | Read terms before enrolling in any payment-support service. |
| Surprise medical bills | Penn’s billing FAQ explains rights and protections against certain balance billing situations. | Review protections if you receive emergency or out-of-network bills. |
| No bill in hand | Penn says to call the regional billing number if you do not have your bill. | Do not guess account numbers or use random payment links. |
Payment safety: do not pay from unknown text links, social comments, search ads, popups or copied payment pages. Start from Penn Medicine’s official billing page, MyChart login or Pay as Guest page.
Proxy and Family Access
Penn’s FAQ says proxy access must be set up at your or your family member’s doctor’s office. Adult patients can also grant proxy access to another person with a registered MyChart by myPennMedicine account.
Newborn proxy access
Both parents listed on the birth certificate may receive full proxy access after consent forms are signed. Each baby requires a separate consent form.
Child and adolescent access
Full proxy access can be granted for children under 14. For ages 14-17, full adolescent access requires the adolescent patient’s consent and can be revoked by the patient.
Adult proxy access
Adult patients can grant another adult proxy access at their request. The patient can revoke access at any time.
Family access safety: use proxy access instead of sharing passwords. Shared passwords can expose private records, billing details and messages that should remain under the correct patient account.
Telehealth Video Visits Through MyChart by myPennMedicine
Penn’s Epic video visit instructions say the visit link is sent three days before the appointment and again one day before by text and email. The link sends you to MyChart by myPennMedicine; Penn says you do not need an account, but an account is encouraged for the best virtual experience.
Open your video visit link
Use the official link sent by Penn Medicine three days before and one day before the appointment. Confirm it takes you to the MyChart by myPennMedicine visit.
Complete Pre Check-in
Penn says Pre Check-in is required and must be completed at least 15 minutes before the telehealth appointment.
Verify visit information
During Pre Check-in, you may verify personal, insurance and health information, sign consent forms, pay outstanding balances, and pay a copay if needed.
Join the video visit
After Pre Check-in, click Join Video Visit in appointment details. The join link becomes active 15 minutes before the appointment time.
Allow camera and microphone
Your device browser may ask for camera and microphone access. Click Allow so the provider can see and hear you.
Emergency warning: telehealth and MyChart messages are not for emergencies. If symptoms are severe, sudden or life-threatening, call 911 or go to an emergency department.
Medical Records, Health Information Access and Doylestown Records
Penn Medicine says patients can access much of their health information securely and for free through the patient portal. Patients can also download a PDF copy for themselves or to provide to other providers. Records sent to someone else require the authorization form process.
Use MyChart first
For many records, log in to MyChart by myPennMedicine and use the portal health information tools before requesting formal copies.
Use authorization forms when needed
If you want records sent to another health care provider or someone other than yourself, Penn says you must submit the authorization form.
Doylestown transition
After July 1, 2026, Doylestown Health medical records can be accessed in MyChart by myPennMedicine. Older portal records have separate support routes.
| Facility | Medical record address / fax | Phone |
|---|---|---|
| Hospital of the University of Pennsylvania | Medical Records Department, 1st Floor, Silverstein, Suite 107, 3400 Spruce Street, Philadelphia, PA 19104; Fax 215-662-6300 | 215-662-3154 |
| Penn Presbyterian Medical Center | Medical Records Department, Myrin Basement, 51 North 39th Street, Philadelphia, PA 19104; Fax 215-243-8758 | 215-662-8959 |
| Pennsylvania Hospital | Medical Records Department, 1st Floor Preston, 800 Spruce Street, Philadelphia, PA 19107; Fax 215-829-3027 | 215-829-3931 |
| Chester County Hospital | Health Information Management Department, 701 E. Marshall Street, West Chester, PA 19380; Fax 610-431-5025 | 610-431-5678 |
| Princeton Medical Center | Health Information Management Department, 1st Floor, Education Building, One Plainsboro Road, Plainsboro, NJ 08536; Fax 609-853-7051 | 609-853-7050 |
| Lancaster General Health | Medical Record Services, 555 N. Duke Street, 1st Floor, Lancaster, PA 17604; Fax 717-544-5914 | 717-544-5911 |
Record-request safety: this article does not accept record requests, authorization forms, ID copies or protected health information. Submit forms only through Penn Medicine’s official instructions.
Penn Medicine Hospitals, Locations and Local Arrival Tips
Penn’s location page lists hospitals and outpatient locations across greater Philadelphia, New Jersey, Lancaster and Bucks County. Always use MyChart appointment details for the exact building, department, arrival time and preparation instructions.
| Location | Official address / phone | Best use |
|---|---|---|
| Hospital of the University of Pennsylvania | 3400 Spruce Street, Philadelphia, PA 19104; 215-662-4000 | Main Philadelphia hospital and map reference. |
| Penn Presbyterian Medical Center | 51 N. 39th Street, Philadelphia, PA 19104; 215-662-8000 | Hospital, emergency care and Level 1 Trauma Center reference. |
| Pennsylvania Hospital | 800 Spruce Street, Philadelphia, PA 19107; 215-829-3000 | Center City hospital reference. |
| Chester County Hospital | 701 East Marshall Street, West Chester, PA 19380; 610-431-5000 | Chester County hospital and local patient portal routing. |
| Princeton Medical Center | 1 Plainsboro Rd, Plainsboro Township, NJ 08536; 609-853-6500 | New Jersey Penn Medicine hospital reference. |
| Lancaster General Hospital | 555 N. Duke St., Lancaster, PA 17602; 717-544-5511 | Lancaster-area hospital; use MyLGHealth for patient portal tasks. |
Use appointment details first
Large Penn Medicine campuses can include hospital buildings, outpatient centers, garages, labs and specialty offices. MyChart appointment details are more specific than a map pin.
Check parking before HUP visits
Penn’s HUP page points visitors to parking-space and garage-rate information. Check before leaving for appointments in University City.
Watch Penn Presbyterian construction routing
Penn Presbyterian’s page warns of traffic impact near the hospital and directs visitors to use Filbert Street for the main entrance and parking garage.
Privacy, Scam and Portal Safety Checklist
A helpful portal guide should explain the task fully but never become a fake login or payment page. Use this checklist before signing in, paying a bill, joining a video visit or sharing records.
Before login
- Use secure.mypennmedicine.org.
- Confirm it says MyChart by myPennMedicine.
- Use MyLGHealth if you are an LGH patient.
- Never share a two-step code.
- Sign out on shared devices.
Before payment
- Start from Penn Medicine billing, MyChart login or Pay as Guest.
- Use the correct regional billing number.
- Include account number with mailed checks.
- Do not pay from unknown text links.
- Keep official confirmation records.
Before sharing records
- Use Share Everywhere or official authorization forms.
- Use proxy access instead of password sharing.
- Submit record forms only to official departments.
- Do not post test results or IDs online.
- Use emergency care for urgent symptoms.
Hospital of the University of Pennsylvania Map and Directions
Use this map for broad orientation to the Hospital of the University of Pennsylvania. For appointments, use your MyChart appointment details and the official Penn Medicine location page because your visit may be at Penn Presbyterian, Pennsylvania Hospital, an outpatient center, Lancaster, Princeton, Doylestown or another site.
Penn Medicine MyChart Video Note
Penn’s MyChart FAQ references Epic-provided two-step verification videos, and Penn provides official written telehealth instructions with screenshots. A VideoObject schema is not included because this audit did not confirm a Penn-owned MyChart overview video with stable upload date and complete metadata.
MyChart Penn Medicine FAQ
Is this the official Penn Medicine MyChart website?
No. This is an independent guide. Use the official MyChart by myPennMedicine links in this article to sign in, sign up, recover your account, pay a bill, access records or manage telehealth.
Where do I log in to MyChart by myPennMedicine?
Use the official MyChart by myPennMedicine login page at secure.mypennmedicine.org. Do not enter login details into third-party forms or copied login boxes.
Who should use MyChart by myPennMedicine?
Penn Medicine, Chester County Hospital, Penn Medicine Princeton Medical Center and Doylestown Health patients should use MyChart by myPennMedicine. Lancaster General Health patients should use MyLGHealth.
What is the MyChart by myPennMedicine sign-up phone number?
The official sign-up page lists 866-614-7606 for sign-up questions.
What is Penn Medicine’s general appointment phone number?
Penn Medicine lists 800-789-7366 for finding care and scheduling help.
How do I sign up for MyChart by myPennMedicine?
Use the official sign-up page. You can sign up with an activation code from a billing statement, After Visit Summary, email or text invitation, or use online sign-up if you are an eligible existing or prospective Penn Medicine patient.
Do Lancaster General Health patients use MyChart by myPennMedicine?
No. Penn’s official sign-up page says Lancaster General Health patients should use MyLGHealth to access their records.
What changed for Doylestown Health patients?
Penn says Doylestown Health patients now have access to MyChart by myPennMedicine, and medical records after July 1, 2026 can be accessed there. Older portal records have separate support routes.
Can I recover my username or password online?
Yes. Use the official username recovery or password reset page. If you already have an account, Penn says you do not need to sign up again.
Does MyChart by myPennMedicine use two-step verification?
Yes. Penn’s FAQ says MyChart uses two-step verification and may prompt you to confirm identity through a text message or phone call when logging in from a new or unsaved device.
Can I use Face ID or fingerprint login?
Penn’s FAQ says MyChart mobile access may use face ID or fingerprint. Use this only on your own private device.
What can I do in MyChart by myPennMedicine?
You can send non-urgent messages, request referrals, read after-visit notes, request prescription renewals, schedule visits or lab tests, complete some check-in steps, view test results, share health information and pay bills online.
How fast do MyChart messages get answered?
Penn’s feature page says non-urgent messages to the care team generally receive a response within two business days.
Can I use MyChart messages for emergencies?
No. MyChart messages are not for emergencies. Call 911 or go to an emergency department for urgent or severe symptoms.
When can I see test results?
MyChart by myPennMedicine lets you access test results online when they become available. Penn warns that some results may appear before your provider has reviewed or discussed them with you.
What is Share Everywhere?
Penn’s health-information page says Share Everywhere lets you give providers one-time, limited access to health information in the portal, such as medications, allergies, immunizations and other health issues.
How do I pay a Penn Medicine bill online?
Registered users can log in to MyChart by myPennMedicine to pay. You can also pay as a guest without a portal account through the official Pay as Guest page.
What is a guarantor in Pay as Guest?
The official Pay as Guest page says the guarantor is the person responsible for paying the bill, and the guarantor name and account number are on your statement.
What billing number should I call?
For Penn Medicine Philadelphia locations and Chester County Hospital, Penn lists 800-406-1177. For Lancaster General Hospital or Lancaster General Health Physicians, use 717-544-4953 or 800-647-4419. For Princeton Medical Center, use 609-620-8300.
How do telehealth visits work?
Penn sends a video visit link three days before and one day before the appointment. Complete Pre Check-in at least 15 minutes before the visit, then click Join Video Visit when the link becomes active 15 minutes before appointment time.
Do I need a MyChart account for telehealth?
Penn says you do not need an account for the video visit link, but it encourages creating a MyChart by myPennMedicine account for the best virtual experience.
How does proxy access work?
Penn says proxy access must be set up at your or your family member’s doctor’s office. Adult patients can grant proxy access to another registered MyChart by myPennMedicine user.
Can parents access a child’s MyChart?
Yes, but rules vary by age. Penn lists newborn proxy access, full child proxy access for children under 14, and full or partial adolescent proxy access for ages 14-17 depending on consent and access type.
How do I request formal medical records?
Use the portal for much of your health information. If records must be sent to another health care provider or someone other than yourself, Penn says you must submit an authorization form to the correct hospital department.
What is the Hospital of the University of Pennsylvania address?
The Hospital of the University of Pennsylvania is at 3400 Spruce Street, Philadelphia, PA 19104. The listed phone number is 215-662-4000.
Final Safe Path for MyChart Penn Medicine
The safe path is simple: use the official MyChart by myPennMedicine portal, use MyLGHealth if you are a Lancaster General Health patient, create or recover your account only on secure.mypennmedicine.org, use official billing or Pay as Guest for payments, and use official proxy, records and telehealth pages for sensitive actions.
This guide includes the practical details inside the article so users only need to visit Penn Medicine’s official pages when they are ready to perform secure tasks.