MyChart Reliant: Login & Patient Portal Guide
MyChart Reliant is the secure patient portal for Reliant Medical Group patients. It helps you view test results, manage appointments, request prescription refills, send secure messages, use virtual care, pay bills and review selected health information.
This guide gives the official login links, support numbers, sign-up steps, app help, billing options, proxy access, medical records, Virtual ReadyMED guidance, location tips and safety checks without asking for private patient information.
Quick answer: to use MyChart Reliant, open the official Reliant Medical Group MyChart login at mychart.reliantmedicalgroup.org. Use the official sign-up page if you need an account, account recovery if you forgot login details, and 774-261-1292 for Reliant MyChart Support.
Privacy warning: this is an independent guide. It does not collect usernames, passwords, activation codes, two-step verification codes, Social Security details, billing information, insurance details or medical information. Complete secure tasks only on Reliant’s official MyChart pages.
Official MyChart Reliant Login
The official Reliant Medical Group patient portal is hosted at mychart.reliantmedicalgroup.org. The login page also references ProHealth Physicians, so users should confirm they are selecting the correct organization before signing in.
Open the official login
Use the official portal for appointments, test results, messages, prescription refills, virtual visits, paperless billing and payment tasks.
Enable browser basics
The official login page can show errors if JavaScript or cookies are disabled. Use an updated browser and allow the official portal to run.
Use support if blocked
Reliant’s official login page lists email support and phone support at 1-774-261-1292 for MyChart trouble.
Reliant MyChart vs Other Reliant or ProHealth Portals
The “Reliant” name can appear in more than one healthcare or billing context. For Reliant Medical Group patients in Central Massachusetts, use the Reliant Medical Group MyChart portal and official Reliant Medical Group website.
Correct Reliant Medical Group portal
Use mychart.reliantmedicalgroup.org when your care is with Reliant Medical Group.
Reliant and ProHealth note
The login page mentions Reliant Medical Group and ProHealth Physicians. Confirm your provider before signing in, especially if you moved care or saw a related organization.
No copied login forms
A guide article should explain the process and link to official pages. It should not copy the MyChart login form or collect portal information.
Which Official MyChart Reliant Link Should You Use?
Use the right official page for the job. This keeps users away from look-alike pages and helps avoid unsafe credential collection.
| Need | Official route | Micro-step | Avoid |
|---|---|---|---|
| Log in | Reliant MyChart login | Open the official page and sign in there only. | Third-party login boxes, screenshots or popups. |
| Create account | MyChart sign-up | Use this only if you are the patient and age 18 or older. | Using your own sign-up form for a child or another adult. |
| Forgot access | Account recovery | Recover with email or mobile phone previously used for two-step verification. | Sharing reset links or verification codes. |
| Pay without login | Pay as Guest | Use official guest pay if you have a statement and do not want to log in. | Unknown payment links from ads, comments, texts or emails. |
| Virtual ReadyMED | Virtual ReadyMED | Eligible Reliant primary care patients age 4+ with MyChart can self-book virtual visits. | Using virtual care for emergencies. |
| Proxy access | Adult proxy access | Use Reliant’s proxy access form/process instead of sharing passwords. | Giving another person your MyChart password. |
MyChart Reliant Support Numbers, Address and Local Tips
Use the correct Reliant contact for the issue. MyChart login help, billing, new patient registration, records, compliance concerns and office location questions are different tasks.
| Need | Official public resource | Best use |
|---|---|---|
| Reliant Medical Group main phone | 800-283-2556 or 508-852-0600 | General Reliant Medical Group routing and patient questions. |
| MyChart Support | 774-261-1292 / MyChart@reliantmedicalgroup.org / mychartpatientsupport@optum.com | Portal login, sign-up, account recovery, app, browser or technical MyChart problems. |
| Patient Relations | 800-993-8399 | Patient experience, service concerns and relationship questions. |
| Patient Financial Services | 508-368-5500 or 800-215-1720 | Billing questions, payment questions, statements and account balances. |
| New Patient Registration | 508-425-5857 | Registering with a Reliant primary care provider and new patient setup. |
| Release of Medical Records | 508-721-1142 | Copies of medical information, release forms and records not handled through MyChart. |
| HIPAA / compliance concerns | 800-455-4521 | Reliant Compliance Hotline for HIPAA or other compliance concerns. |
| Reliant listed address on MyChart | 5 Neponset St., Worcester, MA 01606 | General portal organization reference and Worcester location orientation. |
Local tip 1: check exact office, not only “Reliant”
Reliant has locations across Central Massachusetts, including Worcester, Auburn, Framingham, Holden, Hudson, Leominster, Milford, Natick, Shrewsbury, Southborough, Webster and Westborough. Use your appointment details for the exact site.
Local tip 2: use billing contacts for bills
MyChart Support is for portal problems. If the problem is a bill, call Patient Financial Services or use Reliant’s official online bill pay page.
Local tip 3: check virtual visit system
Reliant says most virtual appointments use MyChart, but Behavioral Health, Endocrinology, Nutrition and Rehab may use SecureVideo.
How to Sign Up for MyChart Reliant
Reliant’s official sign-up page says you must be 18 or older to create your personal MyChart account using the form. It also says you cannot use that form to request an account for a child or another adult.
Open official sign-up
Start from the official Reliant MyChart sign-up page. Do not enter identity details into a copied form on a guide website.
Confirm you are the patient
The official page states that by completing the form, you affirm that you are the patient. Do not use it to create access for someone else.
Use proxy route for someone else
For a child or another adult, request proxy access through Reliant’s official office or proxy form process instead of using your own sign-up form.
Call support if sign-up fails
If the page cannot verify you, if an account already exists, or if the form does not work, contact Reliant MyChart Support at 774-261-1292.
Sign-up safety: activation details, verification codes, account recovery codes and identity information belong only on the official Reliant MyChart page. Do not send screenshots or codes to third-party websites.
MyChart Reliant App Setup
Reliant’s official MyChart login page links to MyChart for iOS and MyChart for Android. Install only from official app stores and confirm the Reliant Medical Group organization before signing in.
Download official MyChart
Use the official MyChart app from Apple App Store or Google Play. Avoid APK files and fake patient-portal apps.
Select Reliant Medical Group
After installing, search for Reliant Medical Group or use the official login page to reach the correct organization.
Prepare for two-step verification
The official login page says two-step verification is now required. Keep access to the email or mobile phone used for verification.
App tip: use a private phone, keep the device locked, avoid saving passwords on shared devices, and sign out fully if you use a public or borrowed computer.
MyChart Reliant Problem Helper
This tool does not collect private information. Choose your issue and it points you to the safest official next step.
Forgot MyChart Reliant Login Information?
Use Reliant’s official account recovery route or the “Forgot login information?” option on the official login page. The recovery page asks for the email address or mobile phone number previously used for two-step verification.
Open official recovery
Use account recovery instead of repeated failed login attempts. Repeated guessing can make access harder.
Use verification method on file
Enter the email or mobile phone number already used for two-step verification, then complete the official recovery flow.
Call support when stuck
For unresolved access problems, call Reliant MyChart Support at 774-261-1292 or use the official support email.
Recovery warning: no guide website needs your password, reset link, activation code or two-step verification code. Use those details only inside the official Reliant MyChart workflow.
What You Can Do in Reliant MyChart
Reliant’s official MyChart pages describe a secure portal for managing health information and common care tasks online. Availability can depend on your provider, account, department and visit type.
| Feature | Where it helps | Practical note | Official help |
|---|---|---|---|
| Test results | View test results and doctor comments within days. | Ask your care team if a result is confusing, urgent or missing. | MyChart FAQ |
| Appointments | Schedule, request, review or cancel appointments where supported. | Reliant highlights online scheduling for in-person and virtual care. | Reliant MyChart scheduling note |
| Messages | Secure messaging with your physician and healthcare team. | Use phone, urgent care or emergency care for urgent symptoms. | Terms and portal uses |
| Refills | Request refills for refillable medications. | Some medications still need provider review or office contact. | Log in to request refills |
| Virtual care | Video visits, Virtual ReadyMED and certain scheduled virtual appointments. | Most virtual appointments use MyChart, but some departments may use SecureVideo. | Video visit instructions |
| Billing | Pay bills, use guest pay, Apple Pay/Google Pay and paperless statements. | Billing questions should go to Patient Financial Services. | Online bill pay |
Appointments, Online Scheduling and Specialty Care
Reliant says MyChart makes scheduling more convenient for in-person and virtual appointments. Some options depend on whether you are an established Reliant patient, your primary care relationship, department and referral status.
Schedule online where available
Use MyChart when Reliant allows self-scheduling for the visit type. Reliant highlights online booking as a way to skip the call for certain needs.
Same-day or next-day sick visits
Reliant’s newer MyChart features say primary care patients age 12 and older can use the online symptom checker to book same-day or next-day sick visits directly in MyChart.
Annual physicals
Reliant says adult and pediatric primary care patients can book annual physicals in MyChart.
Virtual ReadyMED and Reliant Video Visits
Reliant’s virtual care pages explain that video visits let you see a provider online from a cell phone, computer or tablet. Reliant uses MyChart for most virtual appointments, while some departments may use SecureVideo.
Virtual ReadyMED eligibility basics
- For Reliant primary care patients age 4 and older.
- Requires a Reliant MyChart account.
- Appointments are self-booked in MyChart.
- Available seven days a week from 7:00 a.m. to 11:00 p.m.
- The Virtual ReadyMED team works alongside your PCP and does not replace your PCP.
Before a video visit
- Confirm whether the visit uses MyChart or SecureVideo.
- Use a device with camera and microphone.
- Use a strong internet connection.
- Complete pre-check-in when required.
- Choose a private, quiet space.
- Start setup early instead of at appointment time.
Emergency warning: Virtual ReadyMED and portal messages are not for emergencies. For chest pain, trouble breathing, severe injury, stroke symptoms or another emergency, call 911 or go to the nearest emergency department.
Reliant Symptom Checker in MyChart
Reliant says Symptom Checker is available in MyChart and can help choose a care option such as self-care, a Virtual ReadyMED video appointment, ReadyMED, a doctor’s appointment or the ER. It can also help book office or video visits, including same-day options where available.
Good use cases
Use Symptom Checker when you are unsure whether your situation fits self-care, an office visit, a video visit or urgent care.
Do not delay urgent care
If symptoms are severe, sudden or dangerous, do not wait for portal guidance. Use emergency care or call 911.
Book through MyChart
When Symptom Checker routes you to a visit, complete booking inside the official MyChart portal.
Medical Records, Release Forms and Health Information
MyChart shows selected portions of your medical record, including items such as allergies, medications, histories, problem list and test results. For copies of medical information or releases to another person or facility, use Reliant’s official medical-records resources.
Use MyChart first
Log in to view available results, medications, allergies and related health information.
Request records
Reliant’s medical records page provides release forms for copies of medical information and new patient records transfer.
Call records support
Reliant lists Release of Medical Records at 508-721-1142 for records-related help.
Common Reliant forms
- Medical Records Release Authorization Form.
- New Patient Release Form.
- Patient Representative Release Authorization Form.
- Authorization to Disclose Radiology Medical Record Information.
Record-reading tip
If a result or note is confusing, write down what you need to ask: what it means, whether it changes treatment, whether follow-up is needed and which team should respond.
MyChart Reliant Billing, Guest Pay and Paperless Statements
Reliant says patients can pay bills securely through MyChart with a credit card and that Apple Pay and Google Pay are accepted. Patients who do not use MyChart can use Pay as Guest.
Pay through MyChart
Log in to MyChart to pay your bill or copay securely from your account.
Pay as Guest
Use the official Pay as Guest option if you have a statement and do not want to log in.
Call billing support
For billing questions, Reliant lists Patient Financial Services at 508-368-5500 or toll-free 800-215-1720.
Paperless billing
- Reliant says patients with a Reliant MyChart account have been auto-enrolled in paperless billing.
- Patients can opt out in MyChart at any time.
- Billing statements appear in MyChart.
- If an unread bill is missed, Reliant says procedures are in place to actively reach out with paper statements.
Payment safety checklist
- Start from official MyChart or Reliant bill pay.
- Check the statement before paying.
- Do not use payment links from comments, ads or unknown texts.
- Call Patient Financial Services if the balance looks wrong.
- Keep payment receipts from official pages only.
Proxy Access for Family, Adults and Caregivers
Reliant explains that adults can allow another person access to their MyChart account through proxy access. The official sign-up page also makes clear that the personal sign-up form is not for creating access for a child or another adult.
Adult proxy access
An adult patient can allow another person access in place of or in addition to themselves by using the MyChart Proxy Access Form process.
Child or other adult access
To request a MyChart account for someone else, Reliant’s sign-up page says to call or visit the Reliant Medical Group or ProHealth Physicians office for help.
Do not share passwords
Proxy access is safer than password sharing because it gives the other person authorized access without giving them your login credentials.
Caregiver tip: set up proxy access before a stressful appointment, procedure, chronic-care change or family-care need. It is easier to help when access is approved through the official route.
MyChart Reliant Privacy, Scam and Safety Checklist
Patient portals are sensitive because they involve medical records, appointment details, bills, identity verification and family access. Use this checklist before signing in, paying or giving access.
Before you sign in
- Start from mychart.reliantmedicalgroup.org.
- Confirm the organization is Reliant Medical Group when that is your provider.
- Use official account recovery if you forgot access.
- Do not enter passwords on guide websites.
- Sign out fully on shared devices.
Before you pay
- Use MyChart billing or official Pay as Guest.
- Call Patient Financial Services for bill questions.
- Do not pay from popups, comments or unknown texts.
- Use paperless billing settings inside MyChart only.
- Save receipts from official pages.
Before you message or book care
- Use messages for non-urgent questions.
- Use Symptom Checker for guidance when appropriate.
- Use Virtual ReadyMED only when eligible and not in an emergency.
- Call the office for urgent clinical concerns.
- Call 911 for emergencies.
Reliant Medical Group Worcester Map and Directions
This map is for broad orientation only. Reliant has many Central Massachusetts locations, so your appointment details are still the best source for the exact office, department, parking area, entrance and arrival time.
Reliant MyChart Video Resource Note
Reliant has official video visit instructions, Virtual ReadyMED guidance and MyChart upgrade tutorials. I did not add VideoObject schema because a reliable public upload date for a current official Reliant MyChart-specific YouTube video was not safely verified from the accessible source.
For video visits
Use Reliant’s official video visit instructions to confirm whether your visit uses MyChart or SecureVideo and how to prepare your device.
For MyChart navigation
Use Reliant’s MyChart upgrade tutorials for navigation help rather than relying on random video results.
MyChart Reliant FAQ
Where do I log in to MyChart Reliant?
Use the official Reliant Medical Group MyChart login page at mychart.reliantmedicalgroup.org. Do not enter login details into this guide or any third-party form.
What is the MyChart Reliant support phone number?
Reliant lists MyChart Support at 774-261-1292.
What emails are listed for MyChart support?
Reliant’s official pages list MyChart@reliantmedicalgroup.org and mychartpatientsupport@optum.com for MyChart support.
Can I create a Reliant MyChart account online?
Yes, but Reliant’s official sign-up page says you must be 18 or older and must be creating your own personal account.
Can I use the sign-up form for my child or another adult?
No. Reliant’s sign-up page says the form cannot be used to request an account for a child or other adult. Use the official proxy or office route instead.
What if I forgot MyChart Reliant login information?
Use the official account recovery page or the “Forgot login information?” option on the login page. The recovery page uses the email or mobile phone number previously used for two-step verification.
Does Reliant MyChart require two-step verification?
The official Reliant MyChart login page says two-step verification is now required.
What can I do in Reliant MyChart?
You can schedule or manage appointments, view selected health information, see test results, request medication refills, message your care team, use virtual care and pay bills.
Can I pay a Reliant bill without logging in?
Yes. Use the official Reliant MyChart Pay as Guest option if you have a statement and do not want to log in.
What is the Reliant billing phone number?
Reliant lists Patient Financial Services at 508-368-5500 or toll-free 800-215-1720.
Does Reliant support Apple Pay and Google Pay?
Reliant’s online bill pay page says bills can be paid through MyChart with a credit card and that Apple Pay and Google Pay are accepted.
What is Reliant paperless billing?
Reliant says patients with a Reliant MyChart account have been auto-enrolled in paperless billing and can opt out in MyChart at any time.
How do I request Reliant medical records?
Use MyChart for available records first. For copies or release forms, use Reliant’s medical records page or call Release of Medical Records at 508-721-1142.
What is adult proxy access?
Adult proxy access lets an adult patient allow another person access to their MyChart account through Reliant’s proxy access form process.
Can I share my MyChart password with a caregiver?
No. Use official proxy access instead. Password sharing creates privacy and security problems.
What is Virtual ReadyMED?
Virtual ReadyMED is Reliant’s video visit option for Reliant primary care patients age 4 and older who have a Reliant MyChart account. Reliant lists availability seven days a week from 7:00 a.m. to 11:00 p.m.
Do all Reliant video visits use MyChart?
No. Reliant says most virtual appointments use MyChart, but Behavioral Health, Endocrinology, Nutrition and Rehab departments may use SecureVideo.
Where is Reliant Medical Group in Worcester?
The Reliant MyChart page lists Reliant Medical Group at 5 Neponset St., Worcester, MA 01606. Use your appointment details for the exact department and office.
Final Safe Path for MyChart Reliant
Use mychart.reliantmedicalgroup.org for Reliant MyChart login, sign-up, account recovery and guest pay. Call 774-261-1292 for MyChart access support, use Patient Financial Services for bill questions, and use Release of Medical Records for full records or authorization forms.
This guide keeps the practical details inside the article so visitors only need to go to the official Reliant portal to complete secure actions like signing in, paying, messaging, scheduling, requesting refills, using Virtual ReadyMED or managing proxy access.