Saint Francis MyChart: Safe Login, Billing & Records Help
Saint Francis MyChart is the secure patient portal for Saint Francis Health System, Warren Clinic and Laureate patients to manage appointments, eCheck-In, results, refills, messages, billing, E-Visits, virtual visits, proxy access and medical records.
This guide gives the correct official links, support numbers, billing details, records steps, app setup, Tulsa location tips and wrong-portal warnings without asking for private patient information.
Quick answer: for Saint Francis Health System in Tulsa, use mychart.saintfrancis.com. For MyChart questions, call 833-451-9364. For Saint Francis facility billing questions, call 888-247-0125. For MyChart billing statement or paper statement questions, Saint Francis lists 918-502-8000.
Privacy warning: this page is an independent guide. It does not access your Saint Francis account and does not collect usernames, passwords, activation codes, two-factor codes, Social Security numbers, birth dates, addresses, medical record numbers, insurance details, billing details or medical information.
Official Saint Francis MyChart Login and Safe Path
The safest way to sign in is to start from the official Saint Francis MyChart page or the official login page at mychart.saintfrancis.com. A guide page should never copy the login form or ask you to enter private account information.
Open official login
Use the official portal for results, appointments, eCheck-In, messages, refills, E-Visits, virtual visits, proxy access and billing.
Check browser basics
The official login page may require JavaScript and cookies. If it does not load, update the browser, allow cookies and restart from the official URL.
Call if blocked
For Saint Francis MyChart questions, the official FAQ lists 833-451-9364. Use it for login, signup, account and portal questions.
Which Saint Francis MyChart Link Should You Use?
Most users need one exact action. Use this table before clicking around, especially because “Saint Francis” can refer to different hospitals in different states.
| What you need | Use this official route | Micro-step | Do not do this |
|---|---|---|---|
| Sign in | Saint Francis MyChart login | Confirm the page is mychart.saintfrancis.com before signing in. | Do not use copied login boxes on third-party pages. |
| Create an account | Saint Francis MyChart sign up | Use Sign Up Now, then Sign Up Online if you do not have a code or link. | Do not enter SSN, DOB or address on guide pages. |
| Forgot username | Recover username | Use official recovery or call support if the recovery path fails. | Do not share recovery details in comments or email. |
| Forgot password | Reset password | Reset only through the official Saint Francis MyChart page. | Do not send passwords or one-time codes to anyone. |
| Pay without login | Pay as Guest | Use the bill or visit-account details requested by the official page. | Do not pay through suspicious text links or popups. |
| Medical records | Request medical records | Have your photo ID ready and use a modern browser. | Do not post record screenshots publicly. |
Official Saint Francis Numbers, Addresses and Local Tulsa Tips
Use the right number for the right problem. MyChart support is different from billing support, video-visit support, physician-office scheduling and medical-record processing.
| Need | Official public resource | When to use it |
|---|---|---|
| MyChart questions | 833-451-9364 | Login, signup, password, account, proxy and general MyChart questions. |
| Billing and payments | 888-247-0125 | Facility billing and payment questions for Saint Francis facilities. |
| Paperless billing / statement questions | 918-502-8000 | Questions about online billing statements, paper statements and the Saint Francis paperless-billing transition. |
| Warren Clinic Referral Line | 918-488-6688 | Setting up an appointment with a new physician when online scheduling does not fit. |
| Video visit preparation | 918-502-1616 | Saint Francis Virtual Care Coordinator for help preparing for an upcoming video visit. |
| Saint Francis Health System main address | 6161 South Yale Avenue, Tulsa, OK 74136 | Health-system mailing and general organization reference; use appointment details for actual visit location. |
| Patient Billing Department | 6600 South Yale Avenue, Suite 206, Tulsa, OK 74136 | Billing-department location listed on Saint Francis Hospital’s official page. |
| Medical record amendment | Saint Francis Health System, Health Information, 6161 South Yale Avenue, Xavier A, Tulsa, OK 74136 | Mailing address for medical-record amendment requests. |
Local tip: use the exact appointment location
Saint Francis includes hospitals, Warren Clinic offices, Laureate and urgent care locations. Do not assume the main South Yale address is your appointment entrance.
Billing tip: paperless is changing
Saint Francis says patients with active email or cell phone information may receive billing statements by text, email and/or MyChart message instead of mail unless paper is requested.
Clinic payment tip
Saint Francis says Warren Clinic locations will no longer accept cash or check payments effective May 1, 2026. Patients may pay online in MyChart, by card in clinic or by mail.
How to Sign Up for Saint Francis MyChart
Saint Francis supports signup through a link, activation code or online matching to patient records. Complete identity details only on the official MyChart sign-up page.
Open the official sign-up page
Start from Saint Francis MyChart Sign Up Now. Do not use a copied sign-up form from a search ad, blog page or social message.
Use a link or activation code if you have one
If your physician’s office sent an activation link or code, use it only inside the official Saint Francis MyChart portal.
Use Sign Up Online without a code
If you do not have a link or code, Saint Francis says you can click “Sign Up Now,” then “Sign Up Online,” complete the demographic form and follow prompts to confirm identity.
Create your own MyChart ID and password
Your activation code is not your username or password. It is used once, then you create your own unique MyChart ID and password.
Call if the code fails
If your code does not work, is lost or your contact information may be out of date, contact your Warren Clinic or Laureate physician’s office or call MyChart help.
Signup safety: official signup may ask for sensitive identity information. This article does not collect it. Submit those details only on the official Saint Francis MyChart page.
Saint Francis MyChart App Setup
Use the official Epic MyChart app from Apple App Store or Google Play. After downloading, search for and select Saint Francis Health System before signing in.
Download from official stores
Use the official MyChart app only. Avoid APK websites, ad downloads and fake app links.
Select Saint Francis Health System
Inside the app, choose the Saint Francis Health System organization. Do not choose a different Saint Francis hospital in another state.
Use website for complex tasks
If proxy forms, record requests or billing tools are difficult to find in the app, use the full website in a current browser.
App note: MyChart app features can vary by organization. If a Saint Francis tool is missing in the app, check the web portal or call the appropriate Saint Francis office.
Saint Francis MyChart Problem Helper
This safe helper does not collect patient details. Pick the issue and device, then follow the official route.
Forgot Username, Password or Account Access?
Use the official recovery links or contact Saint Francis MyChart support. Do not keep guessing passwords, and never share recovery information outside the official portal.
Recover username
Use the official “Forgot Your Username?” route if you cannot remember your MyChart ID.
Reset password
Use the official password reset route from the Saint Francis MyChart login page.
Call support
If online recovery does not solve the problem, call 833-451-9364 or contact your Warren Clinic or Laureate physician’s office.
Recovery warning: do not send your MyChart username, password, activation code, one-time code, date of birth, SSN or screenshots through email, public comments or social media replies.
Two-Factor Authentication, Text Messages and Account Security
Saint Francis says MyChart access is protected by secure activation codes and links, two-factor authentication, usernames, passwords and encryption. Messaging happens while securely logged in, not through regular email.
Two-factor login
- MyChart sends a security code to a verified email or phone number for new logins.
- Enter the code only on the official MyChart screen.
- Do not share codes with anyone.
- Update phone and email if they change.
Text message preferences
- Use Communication Preferences to change notifications.
- Text START to 28637 to start receiving texts if applicable.
- Text HELP for help and STOP to opt out from a specific short code.
- Message and data rates may apply.
Personal information updates
- Log in to MyChart.
- Go to Personal Information.
- Click or tap Edit on the correct section.
- Update address, email or password only inside the official portal.
What You Can Do in Saint Francis MyChart
Saint Francis MyChart covers many high-use patient tasks. Feature availability may depend on your provider, whether you have seen the physician recently, and whether the service is offered through Warren Clinic, Laureate or another Saint Francis location.
| Patient task | Where to look | Useful detail | Official route |
|---|---|---|---|
| Request appointments | Visits / Appointments | Use MyChart to request appointments with Warren Clinic or Laureate physician offices and schedule with physicians you have seen in the recent past. | MyChart overview |
| eCheck-In | Upcoming Visit / eCheck-In | Submit history, review medications and allergies, answer questionnaires, sign documents and make payments before the visit. | eCheck-In help |
| View results | Test Results | Saint Francis says patients get lab and imaging reports at the same time as providers when released. | Results FAQ |
| Message physician office | Ask a Question / Messages | Use secure messages for non-urgent questions to Warren Clinic or Laureate physicians you have seen within the last three years. | Log in |
| Request refills | Medications / Refills | Request prescription refills from your Warren Clinic or Laureate physician office when available. | Portal features |
| Pay bills | Billing tab | View balances or last statements, Pay Now, make secure payments and manage payment plans. | Billing payments |
| On My Way | Find Care / On My Way | Locate urgent care and emergency services, see estimated wait times at Warren Clinic Urgent Care sites and hold your place in queue. | On My Way |
| E-Visits and virtual care | Find Care / E-Visit / Virtual Urgent Care | Use for non-emergency issues when clinically appropriate. Virtual Urgent Care can be available 24/7 through Warren Clinic. | E-Visit details |
Appointments, eCheck-In and Waitlist Offers
Saint Francis MyChart helps before the appointment, during scheduling and when an earlier opening becomes available. Use it early so you are not handling everything at the front desk.
Appointments
You can schedule appointments with physicians you have seen recently and seek care with a new primary care physician through Saint Francis provider search or by calling the referral line.
eCheck-In
Seven days before a scheduled outpatient appointment, Saint Francis says patients may receive an email or text reminder to complete eCheck-In.
Earlier waitlist offers
If you are on a waitlist, Saint Francis says earlier appointment offers may arrive by text or email and can be sent to several patients at once, so respond quickly.
Appointment tip: add yourself to the waitlist from a future appointment on the Visits page when available. If you miss an offer, Saint Francis says you keep your place for future offers.
Test Results, Imaging Reports, Notes and Medical History
Saint Francis says patients have quicker and broader access to medical records and provider notes, including lab and imaging reports at the same time as providers. Still, MyChart may not show your complete medical history.
Results and reports
Saint Francis says MyChart can include laboratory reports, pathology reports, genetic testing information, imaging reports and more when released.
Past appointments
Past appointments in your electronic medical record can be viewed under Visits, then Past Appointments.
Incorrect information
Saint Francis says MyChart information comes directly from the electronic medical record. Contact your physician’s office to correct inaccurate information.
Result safety: results can appear quickly and may be hard to interpret. Use your care team’s comments, follow-up instructions and medical advice before making decisions.
Messages to Your Physician Office and Urgent-Care Warning
Saint Francis MyChart messages are for non-urgent communication. Messages are triaged by the physician’s nurse or medical assistant to help the physician address your question.
When messaging fits
- Non-urgent follow-up questions.
- Questions about a recent visit.
- Medication questions that can wait.
- Care instructions that need clarification.
- Messages about the patient whose chart is currently open.
When not to message
- Chest pain or trouble breathing.
- Stroke symptoms or sudden weakness.
- Severe bleeding or severe injury.
- Severe allergic reaction.
- Any situation requiring immediate attention.
Emergency rule: Saint Francis says MyChart should not be used for urgent situations. Dial 911 if it is an emergency.
Prescription Refills and Medication Information
Saint Francis MyChart can show medication information and allow refill requests from Warren Clinic or Laureate physician offices when available.
Before requesting a refill
- Open the official Saint Francis MyChart portal or app.
- Go to medications or prescription refills.
- Confirm the medication is eligible for refill.
- Check the pharmacy and prescription details.
- Use a message or phone call if the refill needs explanation.
When refill is not available
- The medication may require provider review.
- You may need an appointment or updated labs.
- The medication may be managed outside Warren Clinic or Laureate.
- Your pharmacy or care team may need updated information.
- Call the clinic for urgent medication problems.
Saint Francis Billing, Paperless Statements, Pay as Guest and Payment Plans
Billing is one of the most important reasons users search for MyChart. Saint Francis supports online bill review and payment through MyChart, but billing rules can differ by facility, physician, insurance and statement type.
View and pay in MyChart
Sign in, select the Billing tab, view your balance or last statement, then select Pay Now to make a secure payment or manage a payment plan.
Pay as Guest
Use the official guest-pay page for one-time payments without signing in, if you have the visit or billing information requested by the page.
Call billing support
For Saint Francis facility billing questions, call 888-247-0125. For paperless-billing questions, Saint Francis lists 918-502-8000.
| Billing issue | Official detail | Best next step |
|---|---|---|
| Paperless billing | Saint Francis says MyChart account holders automatically receive paperless billing statements through MyChart, and online payments can be made through MyChart. | Open MyChart billing |
| Text, email and MyChart billing notices | As of January 13, 2025, patients with active email or cell phone information may receive billing statements by text, email and/or MyChart message. | Read statement guidance |
| Paper statement preference | Saint Francis says patients who want paper statements can call the customer service team at 918-502-8000. | Call 918-502-8000 |
| Warren Clinic cashless change | Saint Francis says Warren Clinic locations will no longer accept cash or check payments effective May 1, 2026. | Pay online in MyChart, by card in clinic, or by mail if appropriate. |
| Mail payment | Saint Francis lists mailed payments to PO Box 258898, Oklahoma City, OK 73125-8898 for Warren Clinic payment mailing. | Confirm the address on the current official statement before mailing. |
| Unable to pay full amount | Saint Francis says a payment plan can be arranged when substantial medical services are required and the patient cannot pay the full amount. | Contact billing and ask about a payment plan or financial assistance. |
| Financial assistance | Saint Francis says financial assistance may be available for those who qualify. | Billing and insurance page |
Payment safety: do not pay Saint Francis bills through suspicious texts, ads, popups, social media replies or unofficial pages. Start from MyChart, Pay as Guest, the official billing page or the phone number printed on your statement.
Medical Records, Amendments and Care Everywhere
Medical records are available through MyChart, but formal medical record copies, amendments and exchange preferences may need Saint Francis Health Information processes.
Request records online
Saint Francis says to have your photo ID ready. The medical-record request system works best on the latest Chrome, Firefox or Safari and should take less than 10 minutes.
Use MyChart for available records
Saint Francis says medical records are also available through MyChart, including lab and test results in real time when available.
Request an amendment
Medical Record Amendment requests can be mailed to Saint Francis Health System, Health Information, 6161 South Yale Avenue, Xavier A, Tulsa, OK 74136.
Records tip: if you need records for another doctor, legal matter, school, insurance or employer, use the formal records process instead of sending screenshots.
Proxy and Family Access in Saint Francis MyChart
Proxy access lets a parent, guardian, caregiver or authorized adult manage another person’s useful chart information through their own MyChart account. It is safer than password sharing.
Parent-child access
Saint Francis says parent-child proxy provides access to a minor child’s MyChart record up to age 18, subject to legal and privacy limitations.
Adult-adult access
Adult proxy access can be granted by the adult patient, often through MyChart’s Proxy Invite feature in the Sharing Hub.
Legal guardian access
Legal guardian access requires documented legal authority to make healthcare decisions, and proof of guardianship is required.
Current MyChart users request inside MyChart
For minor proxy access, log in and fill out the “Request Minor Proxy Access” form in the MyChart menu.
Adults can use Proxy Invite
For adult proxy access, current MyChart users can grant access to another adult MyChart user through the Proxy Invite feature in Sharing Hub.
Non-users can submit printable forms
Those without MyChart can complete a printable proxy form and return it to the patient’s Warren Clinic physician office or Saint Francis Health Information Management department.
Watch the processing time
Saint Francis says online proxy access is enabled within five to seven business days after submission, and manual proxy requests should allow at least seven business days.
Family-message warning: do not ask questions about a family member from your own chart unless you are accessing the family member as a proxy. Otherwise the response may appear in the wrong medical record.
E-Visits, Video Visits, Virtual Urgent Care and On My Way
Saint Francis offers several online care paths. They are useful, but they are not all the same. Pick the right one based on urgency, provider relationship and symptoms.
E-Visits
For non-emergency issues, Warren Clinic patients can submit an E-Visit through MyChart and receive a treatment plan and prescription if clinically indicated. Self-pay E-Visits are listed at $35.
Video visits
For scheduled MyChart video visits, Saint Francis says to log in 15 minutes before the appointment, complete E-check in, choose Begin Visit and allow camera and microphone access.
On My Way
On My Way lets patients locate emergency and urgent care services, see estimated wait times at Warren Clinic Urgent Care sites and hold a place in queue.
| Care option | Best for | Important limit |
|---|---|---|
| E-Visit | Cough, diarrhea, flu or exposure, lice, red eye, sinus problems, urinary problems, vaginal discharge and selected COVID-19 screening issues. | Not for serious or urgent needs; response can take up to the next business day. |
| Video Visit | Scheduled virtual appointments using a smartphone, tablet or computer with camera and microphone. | Requires MyChart access and E-check in before starting. |
| Virtual Urgent Care | Private Warren Clinic provider care by video when appropriate. | Not a replacement for emergency services. |
| On My Way | Finding urgent care or emergency locations and estimated wait times. | Holding a place in queue is not the same as immediate emergency care. |
Virtual-care warning: E-Visits and MyChart messages are not for serious or urgent needs. If you have an emergency, dial 911.
MyChart Bedside During a Hospital Stay
MyChart Bedside is for hospital-stay access. Saint Francis says admitted patients can activate MyChart and MyChart Bedside during their hospital stay through the mobile app.
Account needed
Saint Francis says a MyChart account is required to use MyChart Bedside. If you already have an account, sign in to the mobile app.
Activation during admission
After being admitted, check the email account or phone number on file for an email or text message to activate MyChart.
After discharge
Saint Francis says MyChart Bedside becomes inactive after discharge, but discharge instructions and medication information remain available through personal MyChart.
Wrong Portal Warning: Saint Francis, St. Francis, SFMC and Other Systems
This search query can be confusing. This article is for Saint Francis Health System in Tulsa, Oklahoma, using mychart.saintfrancis.com. Other Saint Francis organizations use different portals.
| Portal or brand | What it usually means | Use it only if |
|---|---|---|
| Saint Francis Health System MyChart | Tulsa, Warren Clinic, Laureate and Saint Francis Health System at mychart.saintfrancis.com. | Your care, bill, physician office or records are from Saint Francis Health System in Oklahoma. |
| Saint Francis Healthcare System MyChart | Cape Girardeau, Missouri system using mychart.sfmc.net. | Your provider, bill or support number points to Saint Francis Healthcare System / SFMC in Missouri. |
| St. Francis – Emory Healthcare | A Columbus, Georgia organization that may use My HealthPoint for hospital portal access. | Your care is through mystfrancis.com / St. Francis – Emory, not Saint Francis Health System Tulsa. |
| Franciscan MyChart | Franciscan Health / VMFH-related MyChart systems, not Saint Francis Health System Tulsa. | Your provider or bill says Franciscan Health or Virginia Mason Franciscan Health. |
| Trinity Health Saint Francis | A different Saint Francis hospital and health system affiliation. | Your statement or provider specifically directs you to Trinity Health or a Trinity patient portal. |
Practical rule: if the URL, logo, provider, bill, state or support number does not match Saint Francis Health System Tulsa, stop before signing in or paying.
Saint Francis Hospital Tulsa Map and Location Finder
Use this map for broad orientation to Saint Francis Hospital in Tulsa. For a real appointment, use your MyChart appointment details and Saint Francis location pages for the exact building, entrance, parking and arrival instructions.
Saint Francis MyChart Video Guidance
Saint Francis has MyChart and video-visit help resources, including navigation guidance for the updated MyChart homepage and video-visit support steps. Use videos as learning aids, but use official pages for current login and account actions.
Schema note: VideoObject schema is not added because a single official video upload date, thumbnail URL and stable official embed were not safely verified. This avoids structured-data errors.
Saint Francis MyChart FAQ
Is this the official Saint Francis MyChart website?
No. This is an independent guide. Use the official Saint Francis MyChart links in this article to sign in, sign up, recover access, pay bills or request records.
Where do I log in to Saint Francis MyChart?
Use the official Saint Francis Health System MyChart login page at mychart.saintfrancis.com. Do not enter login details into this guide page.
Which Saint Francis does this guide cover?
This guide covers Saint Francis Health System in Tulsa, Oklahoma, including Warren Clinic and Laureate-related MyChart functions.
What is the Saint Francis MyChart support number?
Saint Francis Health System’s MyChart FAQ lists 833-451-9364 for MyChart questions.
Is Saint Francis MyChart free?
Yes. Saint Francis says MyChart is a free service offered to Saint Francis Health System patients.
How do I sign up for Saint Francis MyChart?
Use the official sign-up page. If you do not have a link or activation code, click Sign Up Now, then Sign Up Online, complete the demographic form and follow the prompts to confirm identity.
Is my activation code my MyChart ID?
No. Saint Francis says your activation code is not your MyChart ID or password. You use the code once and then create your own MyChart ID and password.
What if my activation code does not work?
Contact your Warren Clinic or Laureate physician’s office for assistance. You may need a new code or your contact information may be out of date.
What technology do I need for MyChart?
Saint Francis says you need a computer, tablet or mobile device connected to the internet and an up-to-date browser or the MyChart app.
Does Saint Francis MyChart use two-factor authentication?
Yes. Saint Francis says MyChart uses two-factor authentication by default, sending a security code to your verified email or phone number for new logins.
What can I do in Saint Francis MyChart?
You can request appointments, eCheck-In, view results, review medications, request refills, pay bills, message Warren Clinic or Laureate offices, manage family access, use E-Visits, use virtual care and receive waitlist offers when available.
When can I see test results in Saint Francis MyChart?
Saint Francis says MyChart allows patients to see lab test results and imaging reports at the same time they are released to providers.
Will MyChart show my entire medical history?
No. Saint Francis says MyChart is a direct link to information in your electronic medical record, but it may not reflect your complete medical history.
How fast will my doctor answer a MyChart message?
Saint Francis says patients generally receive an answer within one to three business days. MyChart should not be used for urgent situations.
Can I message my physician through Saint Francis MyChart?
Yes. You can send a secure message to your Warren Clinic or Laureate physician if you have seen them within the last three years. Use Ask a Question in the MyChart menu.
Can I use MyChart for emergencies?
No. Saint Francis says MyChart should not be used for urgent situations. Dial 911 if it is an emergency.
What is eCheck-In?
eCheck-In lets you check in online before a scheduled outpatient visit, update insurance and personal information, verify medications and allergies, answer questionnaires, sign documents and make payments.
When does eCheck-In become available?
Saint Francis says patients may receive an email or text reminder seven days before an appointment to complete eCheck-In.
What is On My Way?
On My Way lets patients locate emergency and urgent care services, see estimated wait times at Warren Clinic Urgent Care sites and hold a place in queue.
What is a Saint Francis E-Visit?
An E-Visit lets eligible Warren Clinic patients send information about a non-emergency health concern through MyChart and receive a treatment plan and prescription if clinically indicated.
How much does a self-pay E-Visit cost?
Saint Francis says if you elect to self-pay for an E-Visit, you will be charged $35.
Who do I call for video visit support?
For help preparing for an upcoming video visit, Saint Francis lists the Virtual Care Coordinator at 918-502-1616.
Can I view a family member’s chart?
Yes, through proxy access. Saint Francis says parents, legal guardians, adult family members with permission, guardians, powers of attorney and other legally authorized representatives may be allowed access depending on the situation.
Can spouses share one MyChart account?
No. Saint Francis says each adult must establish their own MyChart account. Spouses can establish proxy access once both have their own accounts.
What is the Saint Francis billing phone number?
For Saint Francis facility billing questions, call 888-247-0125. For paperless-billing statement questions, Saint Francis lists 918-502-8000.
How do I pay a Saint Francis bill online?
Sign in to MyChart, select the Billing tab, view your balance or statement, then select Pay Now. You can also use the official Pay as Guest route when appropriate.
Will Saint Francis still mail paper billing statements?
Saint Francis says patients with active email or cell phone information may receive statements by text, email or MyChart message unless paper statements are requested.
How do I request Saint Francis medical records?
Use the official medical-record request page, have your photo ID ready and use the latest Chrome, Firefox or Safari. Records are also available through MyChart when available.
Is MyChart Saint Francis the same as Saint Francis Healthcare System in Missouri?
No. Saint Francis Health System Tulsa uses mychart.saintfrancis.com. Saint Francis Healthcare System in Missouri uses a different MyChart portal at mychart.sfmc.net.
How do I avoid fake Saint Francis MyChart pages?
Start from saintfrancis.com, mychart.saintfrancis.com or official app stores. Avoid copied login forms, suspicious ads, popup payment pages and social media support replies.
Final Safe Path for Saint Francis MyChart
The safest order is simple: open the official Saint Francis MyChart login, use official sign-up or recovery if needed, call 833-451-9364 for MyChart help, use MyChart or Pay as Guest for payments, call official billing numbers for payment questions, and use proxy access instead of password sharing.
This guide keeps the practical details inside the article so users only need to visit the official portal to complete secure actions such as signing in, paying a bill, completing eCheck-In, requesting refills, sending non-urgent messages, viewing records, joining a video visit or managing proxy access.