UCI MyChart: Login & Patient Portal Guide
UCI MyChart means the secure UCI Health MyChart patient portal for appointments, messages, test results, bill pay, medical records, prescriptions and care-team communication.
UCI Health upgraded MyChart in December 2025. Current care uses the new UCI Health MyChart, while older care and older bills may still appear in UCI Health Archive. This guide helps you choose the correct official route without entering private information here.
Quick answer: use my.ucihealth.org for the official UCI Health MyChart login. For care after December 6, 2025, use the new MyChart. For older records or older bills related to care before December 6, 2025, use UCI Health Archive. MyChart Patient Support is 1-833-469-2478. Billing support for UCI Health Orange, Irvine and related clinics is 833-353-7700. This guide is independent and does not process logins, bills or medical records.
Important privacy warning: this is an independent guide, not the official UCI Health MyChart portal. Do not enter usernames, passwords, activation codes, verification codes, billing information, insurance details, Social Security number, address, date of birth or medical details on this page.
Official UCI MyChart Login and Safe Path
The safest way to access UCI Health MyChart is to open the official UCI Health MyChart login page directly. A guide page should not copy the login box, ask for credentials or collect health information.
Open official MyChart
Use the official UCI Health MyChart login page for current appointments, messages, results, medication refills and bills.
Use Archive only for older items
UCI Health says the Archive is for older records and bills. It is read-only and cannot be used for current scheduling, refills or provider messages.
Use support if blocked
For access, password and technical issues, UCI Health lists MyChart Patient Support at 1-833-469-2478 and chat help from the login page.
New UCI Health MyChart vs UCI Health Archive
This is the most important UCI-specific detail. UCI Health launched an upgraded MyChart and separated current-care tasks from older records and older bills.
| Need | Use this portal | What it means | Official action |
|---|---|---|---|
| Care after Dec. 6, 2025 | New UCI Health MyChart | Use for current appointments, current messages, current results and new bills. | Log in to new MyChart |
| Care before Dec. 6, 2025 | UCI Health Archive | Use for older information and older bills. Archive is read-only. | Open Archive |
| Older messages | Archive or read-only history | Older message threads may be view-only. Start a new message in new MyChart to contact your care team. | Read support guide |
| Cannot refill, schedule or message | Check if you are in Archive | If you are in the archived version, log out completely and sign in to the new MyChart. | Open new MyChart |
| Information still missing | Medical Records request | UCI Health says all care information is requestable through the medical-records process. | Request records |
App tip: if the MyChart app does not show UCI Health, open the app, choose Switch Organization or Add Organization, search “uci health,” then add UCI Health and/or UCI Health Archive as needed.
Which UCI MyChart Link Should You Use?
Use the correct official route for the task. This prevents wrong-portal frustration and protects users from fake login or payment pages.
| Task | Official route | Best micro-step | What to avoid |
|---|---|---|---|
| Log in | UCI Health MyChart login | Use the new portal for current care after Dec. 6, 2025. | Copied login forms and guide-site password boxes. |
| Sign up online | Self sign-up | Use Sign up with your information when you do not have a code. | Entering identity details on third-party pages. |
| Sign up with activation code | Activation-code sign-up | Use the code only inside official UCI Health MyChart. | Posting activation-code screenshots. |
| Recover login | Recover login information | Use recovery before repeated failed sign-in attempts. | Sharing reset links or codes. |
| Pay as guest | Pay Bill As Guest | Use official guest pay or official UCI Health bill-pay page. | Random text-payment links or popups. |
| Get support | MyChart support | Call 1-833-469-2478 or use login-page chat for technical help. | Asking public comments for account help. |
Official UCI Health Support Numbers, Address and Local Help
Use official UCI Health resources based on the problem. Billing, medical records, clinical questions and MyChart technical support are handled by different teams.
| Need | Official resource | When to use it |
|---|---|---|
| MyChart Patient Support | 1-833-4MYCHRT / 1-833-469-2478 | Use for access, password, account, technical and portal-navigation issues. UCI pages list support and login-page chat help. |
| Billing support | 833-353-7700 | Use for UCI Health Orange, UCI Health Irvine and related clinic billing questions. UCI pages list weekday business hours. |
| Medical records | 714-456-5670; fax 888-522-3679; roi@hs.uci.edu | Use when MyChart does not show everything or when you need formal records, printed copies, release forms or urgent continuity-of-care records. |
| Patient Experience | 714-456-7004 option 5 | Use for concerns, requests, feedback or gratitude about a UCI Health experience, not ordinary login recovery. |
| UCI Health — Orange | 101 The City Drive South, Orange, CA 92868; 714-456-7890 | Use for broad map orientation. Your appointment may list a specific building, pavilion, clinic or desk. |
| UCI Health — Irvine | 19210 Jamboree Road, Irvine, CA 92612; 657-579-7000 | Use if your care is at UCI Health Irvine. Confirm the exact appointment location in MyChart. |
| Medical-records mail | Medical Correspondence, UCI Medical Center, Building 25, 101 The City Drive South, Route 118, Orange, CA 92868 | Use when mailing a completed authorization form for Orange or Irvine records. |
| SBO billing office | 1500 S. Douglass Road, Suite 200, Anaheim, CA 92806 | UCI lists this as the Single Billing Office location for UCI Health Orange/Irvine-related billing assistance. |
How to Sign Up for UCI Health MyChart
UCI Health lists three main ways to create a MyChart account: instant activation message, help from your care team during a visit, or self-sign-up with your information.
Use instant activation if UCI Health sent a link
If UCI Health sends an email or text activation link, open it from your own device, verify the requested demographic or contact information on the official page, then create your username and password.
Ask your care team at your next visit
Your UCI Health care team can help register you during a visit or give you an activation code to use at home.
Use self-sign-up when you do not have a code
Go to the official UCI Health MyChart sign-up page, choose the no-code route, verify your identity and create the account only on the official portal.
Use activation-code sign-up if you have a code
Enter your activation code only on the official UCI Health MyChart access-check page. Do not paste codes into third-party websites.
Minor sign-up note: UCI Health says patients under 18 require a parent or adult proxy to sign up. Teen proxy visibility may be limited under California confidentiality rules.
My UCI Health App and MyChart App Setup
UCI Health patients can use MyChart through the official MyChart app and through My UCI Health app access. Use official app-store listings only.
My UCI Health app
The My UCI Health app helps patients access MyChart, find providers, locations, maps, addresses, hours, parking, patient services, urgent care, walk-in care and health tips.
Official MyChart app
If using the MyChart app, add UCI Health as an organization. For older items, you may also need to add UCI Health Archive.
Organization setup
Open the MyChart app, tap Switch Organization or Add Organization, search “uci health,” select the needed organization and sign in with your MyChart username and password.
Use MyChart for portal tasks
- Communicate securely with your provider’s office.
- Request or manage appointments.
- View test results and medical records.
- Request prescription renewals.
- View and pay bills.
- Access family health information when proxy access is approved.
Use My UCI Health for visitor tasks
- Search for UCI Health providers.
- Find location maps, addresses, hours and parking information.
- Learn about patient and visitor services.
- Find urgent care and walk-in care options.
- View Live Well blog health tips.
- Navigate UCI Health locations more easily.
UCI MyChart Problem Helper
This safe helper does not collect private details. Pick your issue and it will point you to the right official next step.
Forgot Username, Password or Account Access?
Use official recovery if you cannot access your UCI Health MyChart account. Do not send recovery information, screenshots or codes to guide websites or public comments.
Recover login information
Start from the official recovery page if you forgot your username or password. Use only the official UCI Health MyChart page.
Use support if recovery fails
For technical access issues, UCI Health lists MyChart Patient Support at 1-833-469-2478 and chat support from the login page.
Clinical questions are different
UCI Health’s support page says MyChart Customer Support cannot answer clinical questions. Contact your provider or clinic directly for medical questions.
What You Can Do in UCI Health MyChart
UCI Health says a verified MyChart account gives secure access to many healthcare tasks, but available features may depend on your provider, visit type, account status and whether the information is in the new or archived portal.
| Need | Where to look | What it helps with | Official help |
|---|---|---|---|
| Appointments | Visits / Appointments | Schedule, request, reschedule, cancel and view upcoming appointments and procedures. | MyChart FAQ |
| Test results | Test Results | See results as soon as they are available and view comments when provided. | Open MyChart |
| Messages | Messages | Send secure non-urgent messages to your care team while logged in. | Messaging support |
| Prescriptions | Medications | Request prescription renewals for eligible medications. | Portal features |
| Bills | Billing / Pay as Guest | View and pay current bills; use Archive for older bills when applicable. | Bill payment page |
| Records sharing | Share Everywhere / Records | Share portions of your record with non-UCI Health providers when appropriate. | Record-sharing FAQ |
Messages, Care-Team Contact and Urgent Warning
MyChart messages are secure because they happen after login. They are not the same as emergency care, and older message threads from the transition may be view-only.
Use messages for non-urgent needs
- Questions about an ongoing care plan.
- Follow-up questions that can wait.
- Medication renewal questions that are not urgent.
- Questions directed to the correct UCI Health care team.
Use clinic phone for urgent care-team needs
- Symptoms getting worse quickly.
- Medication reactions or same-day needs.
- Instructions before a procedure.
- Any problem that cannot wait for portal reply.
Use emergency care for emergencies
For emergencies, call 911 or go to the nearest emergency department. Do not use MyChart messages, email, guide websites or online forms for life-threatening symptoms.
Medical Records, Results, Images and Formal Requests
UCI Health says most medical records can be requested and received through a UCI Health MyChart account, but some records may only be available through the Medical Records department.
Request electronically
Use MyChart first for many record needs. It can also help with scheduling, care-team communication and prescription renewals.
Printed copies
UCI Health says patients can download, complete and submit an authorization form. A legible valid photo ID copy is required to verify identity.
Processing and fees
UCI Health says there is no charge to send records to another healthcare provider; direct patient/family releases are free for the first 20 pages, with additional pages at $0.25 per page.
| Records route | Details | Best use |
|---|---|---|
| Phone | 714-456-5670 | Questions about UCI Health medical records or formal requests. |
| Fax | 888-522-3679 | Faxing authorization forms or continuity-of-care requests. |
| roi@hs.uci.edu | Email questions or requests from patients/providers when allowed by UCI Health instructions. | |
| Medical Correspondence, UCI Medical Center, Building 25, 101 The City Drive South, Route 118, Orange, CA 92868 | Mailing completed authorization paperwork. | |
| Processing | UCI Health lists seven to 10 business days from completed authorization receipt and notes California law allows up to 15 days to respond. | Planning ahead for records needed for another doctor, school, insurance or personal files. |
Community Network note: UCI Health says the process may differ for Fountain Valley, Lakewood, Los Alamitos and Placentia Linda locations. Use the official location-specific record instructions to avoid delays.
UCI MyChart Billing, Pay as Guest and Older Bills
UCI Health billing depends on where and when care was received. Use the new MyChart for current UCI Health Orange/Irvine-related bills, Archive for older bills when applicable, and location-specific payment routes for UCI Health Community Network locations.
Pay in MyChart
UCI Health says bills for UCI Health Orange, Irvine and related UCI Health clinics can be paid through MyChart.
Pay as Guest
Use the official UCI Health MyChart guest-payment route if you need to pay without signing in or want to continue as a guest.
Older bills
UCI Health says bills related to care before Dec. 6, 2025 may appear in the Archive. Check the correct portal before calling.
| Bill type or location | Official support | Helpful note |
|---|---|---|
| UCI Health Orange/Irvine and related clinics | Single Billing Office: 833-353-7700 | UCI pages list weekday business hours. Use official bill-pay page or MyChart. |
| UC Irvine Medical Center PFS older statements | 1-888-456-7003 | Use when your statement or FAQ route points to PFS. |
| UC Irvine Physicians Billing Group | 1-844-456-8550 | Use when the statement provider or FAQ directs you to PBG. |
| UCI Health Lakewood | 1-855-580-3668 | Use location-specific bill-pay routes for Community Network bills. |
| UCI Health Fountain Valley / Placentia Linda | 1-866-904-6871 | Check the statement and UCI bill-pay page before paying. |
| UCI Health Los Alamitos | 1-833-850-5052 | Use if your statement identifies this location/provider. |
Payment safety: this guide does not collect payment information. Pay only through official UCI Health MyChart, official Pay Bill As Guest, official UCI Health bill-pay pages or official phone numbers.
Proxy Access for Children, Teens, Adults and Caregivers
Proxy access lets a parent, legal guardian or caregiver access another person’s MyChart information when legally permitted and approved. It is safer than sharing passwords.
Children ages 0–11
UCI Health says parents or guardians of children ages 0–11 can receive full access to the child’s account after access is granted.
Teens ages 12–17
To protect adolescent confidentiality, UCI Health limits what parents/guardians can see for adolescents. Certain results, allergies, family history and immunizations may be visible, while full details may not be.
Adult caregiver access
Caregivers for adult patients may receive proxy access once verification and documentation are complete. Do not ask adults to share passwords.
Proxy transition note: UCI Health says some proxy-only users may need to contact the patient’s clinic, request an activation code, create a new MyChart account and confirm proxy access after approval.
UCI Health Locations and Local Portal Tips
UCI Health has Orange, Irvine and community locations. MyChart helps with digital care tasks, while official location pages help with driving directions, parking, department details and clinic phone numbers.
| Situation | Best step | Official link |
|---|---|---|
| Going to UCI Health — Orange | Use 101 The City Drive South, Orange, CA 92868 for broad orientation, then check your appointment for building or pavilion details. | UCI Health — Orange |
| Going to UCI Health — Irvine | Use 19210 Jamboree Road, Irvine, CA 92612 for broad orientation, then check exact department information. | UCI Health — Irvine |
| Need clinic phone number | Use UCI Health location search or department phone numbers rather than MyChart technical support. | Search UCI Health locations |
| Need urgent care or walk-in care | Use UCI Health’s official Need Care Now section or the My UCI Health app. Do not use MyChart messages for urgent symptoms. | Find care locations |
Local tip 1: Orange campus uses many buildings
UCI Health — Orange includes multiple buildings and pavilions. Your MyChart appointment details are more specific than the main address.
Local tip 2: Irvine is a different campus
UCI Health — Irvine has a separate Jamboree Road address. Confirm whether your visit is in Orange, Irvine or a community location.
Local tip 3: use My UCI Health for parking help
The app-store listings describe location maps, addresses, hours and parking tools that may help when visiting UCI Health sites.
Privacy, Scam and Portal Safety Checklist
Patient portal searches are sensitive. A useful UCI MyChart guide should help users complete the task safely without imitating the official portal or collecting private information.
Before logging in
- Start from my.ucihealth.org or an official ucihealth.org page.
- Use the new MyChart for current care and Archive for older read-only items.
- Do not use copied login boxes on guide websites.
- Use your own device when possible.
- Never share passwords, activation codes or recovery codes.
Before paying
- Use official UCI Health MyChart, Archive or Pay Bill As Guest.
- Read the statement provider before paying.
- Call the correct billing number if confused.
- Do not pay from random text links or popups.
- Save payment confirmations from the official system.
Before messaging
- Start new messages in the new MyChart for current care.
- Use messages for non-urgent needs only.
- Call the clinic for urgent care-team needs.
- Call 911 or go to the emergency department for emergencies.
- Do not ask questions about a family member from your own account unless proxy access is approved.
UCI Health — Orange Map
This map is for broad orientation only. UCI Health — Orange has multiple buildings and pavilions, so always check your MyChart appointment details for the exact location, entrance, parking and arrival instructions.
Helpful UCI Health MyChart Video
This UCI Health MyChart video is included as a visual overview only. For current login, sign-up, billing, archive and support actions, use the official links in this guide.
UCI MyChart FAQ
What is UCI MyChart?
UCI MyChart is the UCI Health MyChart patient portal. It gives secure access to health records, appointments, test results, prescription renewals, bills, secure messages and other care tools.
Where do I log in to UCI Health MyChart?
Use the official UCI Health MyChart login page at my.ucihealth.org. Do not enter login information into this independent guide or any third-party form.
What changed with the new UCI Health MyChart?
UCI Health transitioned to an upgraded MyChart in December 2025. Current care uses the new MyChart, while older records and older bills may be in UCI Health Archive.
When should I use UCI Health Archive?
Use UCI Health Archive for older information and bills related to care before December 6, 2025. Archive is read-only and cannot be used to schedule, refill medications or message your care team.
How do I sign up for UCI MyChart?
You can use an instant activation link from UCI Health, ask your care team at a visit, use an activation code, or use self-sign-up with your information on the official MyChart page.
What is the UCI MyChart support number?
UCI Health lists MyChart Patient Support at 1-833-4MYCHRT, which is 1-833-469-2478. Technical chat may also be available from the official login page.
Can MyChart support answer clinical questions?
No. UCI Health’s MyChart Customer Support helps with access, passwords and technical issues. For clinical or medical questions, contact your provider or clinic directly.
Can I pay a UCI Health bill without signing in?
Yes, UCI Health MyChart provides a Pay Bill As Guest route. Use only official UCI Health MyChart, official Archive or official UCI Health bill-pay pages.
What is UCI Health billing support?
For UCI Health Orange, Irvine and related clinic billing, UCI Health lists Single Billing Office support at 833-353-7700. Older or location-specific statements may have different phone numbers.
How do I request medical records from UCI Health?
Use MyChart first for many records. For formal requests, use UCI Health Medical Records, phone 714-456-5670, fax 888-522-3679, or email roi@hs.uci.edu where allowed by official instructions.
How long do UCI Health medical record requests take?
UCI Health lists seven to 10 business days from receipt of completed authorization and notes California law permits up to 15 days to respond.
Can parents access a child’s UCI MyChart?
Parents or guardians may request proxy access. UCI Health says children ages 0–11 can have full parent/guardian access after approval, while teen access is limited to protect adolescent confidentiality.
Can spouses share one UCI MyChart account?
No. UCI Health’s FAQ says each adult must establish their own MyChart account because medical information is sensitive.
Why can’t I message my provider?
You may be in Archive or looking at an older read-only thread. UCI Health says current messages should be started in the new MyChart.
How do I add UCI Health in the MyChart app?
Open the MyChart app, choose Switch Organization or Add Organization, search “uci health,” select UCI Health and/or UCI Health Archive, then sign in.
Where is UCI Health — Orange?
UCI Health — Orange is listed at 101 The City Drive South, Orange, CA 92868. Use appointment details for exact building, pavilion, parking and arrival instructions.
How do I avoid fake UCI MyChart pages?
Start from official ucihealth.org pages, my.ucihealth.org, the App Store or Google Play. Avoid copied login boxes, suspicious ads, random payment links and unofficial support chats.
Final Safe Path for UCI MyChart
The safe order is simple: open official UCI Health MyChart, decide whether you need the new portal or Archive, choose the correct sign-up or recovery route, use official app-store listings, pay only through official UCI Health billing pages, and use proxy access instead of password sharing.
This guide includes practical details inside the article so users only need to visit official UCI Health pages to perform secure actions like logging in, paying, messaging, scheduling, requesting refills, managing records or using proxy access.